Hospitality Operations Manager
5 days ago
About the Role:
We are seeking a Full-Time Food & Beverage Supervisor to lead, develop and support our Food & Beverage team at Parramatta Leagues - Home of the Eels. You will have a passion for hospitality and the ability to effectively oversee the smooth operations of F&B outlets.
Key Responsibilities:
- Supervise, train and coordinate front of house food and beverage staff
- Maintain high levels of customer service and smooth operations
- Monitor and manage stock levels, ensuring the food & beverage outlet is adequately stocked
- Handle customer complaints in a timely and professional manner
- Oversee safe working practices in accordance with Work Health and Safety standards
About You:
- Experience in training and supervising front of house staff in the hospitality industry
- Experience in the hospitality industry and strong knowledge of operations in a food and beverage department
- Ability to work a 7-day rotating roster and have strong availability including overnights and weekends.
- Excellent customer service skills and a positive attitude
- Excellent written and verbal communication skills and the ability to communicate across a range of cultures
- Cert IV Hospitality or equivalent in related discipline (desirable)
Why Work with Us:
- Free tickets to Parramatta Eels home games and discounted Eels merchandise
- Free Onsite parking
- Free Staff meals and soft drink
- Paid Volunteer Day
- A vibrant and healthy staff culture, built on and driven by our SPORT values – Service, Passion, Openness, Respect and Teamwork.
- Quarterly and annual rewards between $500 and $5,000.
- Fun - we work hard and play hard with regular staff social events
- Access to over 300+ retailer discounts
- Ongoing training & development and the opportunity to complete Certificate III in Hospitality
Our Values:
- Service: We are here for the benefit of our Members and our Community.
- Passion: We are ambitious, strive for excellence and love what we do.
- Openness: We demonstrate integrity and commitment through transparency and accountability.
- Respect: We are welcoming, inclusive and respectful.
- Teamwork: We are united, collaborative and succeed together
Please note that only shortlisted candidates will be contacted and employment in this position is subject to a satisfactory criminal history record check, we thank you for your understanding.
Parramatta Leagues is an Equal Opportunity Employer
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