Hospitality Operations Manager

4 weeks ago

Harris Park, New South Wales, Australia Parramatta Leagues - Home of the Eels Full time

About the Role:

We are seeking a Full-Time Food & Beverage Supervisor to lead, develop and support our Food & Beverage team at Parramatta Leagues - Home of the Eels. You will have a passion for hospitality and the ability to effectively oversee the smooth operations of F&B outlets.

Key Responsibilities:

  • Supervise, train and coordinate front of house food and beverage staff
  • Maintain high levels of customer service and smooth operations
  • Monitor and manage stock levels, ensuring the food & beverage outlet is adequately stocked
  • Handle customer complaints in a timely and professional manner
  • Oversee safe working practices in accordance with Work Health and Safety standards

About You:

  • Experience in training and supervising front of house staff in the hospitality industry
  • Experience in the hospitality industry and strong knowledge of operations in a food and beverage department
  • Ability to work a 7-day rotating roster and have strong availability including overnights and weekends.
  • Excellent customer service skills and a positive attitude
  • Excellent written and verbal communication skills and the ability to communicate across a range of cultures
  • Cert IV Hospitality or equivalent in related discipline (desirable)

Why Work with Us:

  • Free tickets to Parramatta Eels home games and discounted Eels merchandise
  • Free Onsite parking
  • Free Staff meals and soft drink
  • Paid Volunteer Day
  • A vibrant and healthy staff culture, built on and driven by our SPORT values – Service, Passion, Openness, Respect and Teamwork.
  • Quarterly and annual rewards between $500 and $5,000.
  • Fun - we work hard and play hard with regular staff social events
  • Access to over 300+ retailer discounts
  • Ongoing training & development and the opportunity to complete Certificate III in Hospitality

Our Values:

  • Service: We are here for the benefit of our Members and our Community.
  • Passion: We are ambitious, strive for excellence and love what we do.
  • Openness: We demonstrate integrity and commitment through transparency and accountability.
  • Respect: We are welcoming, inclusive and respectful.
  • Teamwork: We are united, collaborative and succeed together

Please note that only shortlisted candidates will be contacted and employment in this position is subject to a satisfactory criminal history record check, we thank you for your understanding.

Parramatta Leagues is an Equal Opportunity Employer

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