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Head of Operations and Strategy

2 months ago


Melbourne, Victoria, Australia AMP - General Full time
About the Role

We are seeking a highly skilled and experienced professional to lead our Operations team and support the Group Chief Risk Officer (CRO) in enhancing the overall effectiveness of the Enterprise Risk Management (ERM) Leadership Team.

Key Responsibilities
  • Provide comprehensive support to the Group CRO and ERM Leadership Team for business-as-usual (BAU), strategic, and transformational initiatives, aligned with AMP's and ERM's strategy.
  • Handle day-to-day executive tasks, such as reading papers, preparing briefing notes, and representing the Group CRO in meetings and communications.
  • Assist in monitoring, tracking, and assessing ERM performance against critical priorities and BU scorecard, and support the Group CRO and ELT in fostering a high-performance, supportive culture aligned with AMP's purpose and values.
  • Facilitate operational activities within ERM and the wider Group, including delegations of authority, conflicts of interest, policy management, license management, and FAR administration.
  • Coordinate and author regular reports and presentations for the CRO, including GRCC and Board reporting, governance statements, and presentations for insurers and rating agencies.
  • Manage information flows, create connections, identify linkages, and facilitate information sharing within ERM and across the organisation to achieve coordinated business outcomes.
  • Design and lead workshops and other relevant meetings as required by the Group CRO.
  • Coordinate GRCC and BRCC agendas, liaise with CoSec, and coordinate secretariat duties for GRCC.
  • Facilitate line 1 risk management activities for ERM.
Requirements
  • Relevant experience of working in a strategy and operations setting, or supporting senior Executives or Directors.
  • Demonstrated experience in establishing and maintaining effective stakeholder relationships at a range of levels, particularly senior executives and Boards.
  • Sound knowledge of the financial services industry, regulatory regime, and understanding of risk management.
  • Exceptional people management skills.
  • Outstanding structured thinking and analytical capability.
  • Superior written and verbal communication skills.
  • Excellent planning and organisational skills ensuring that work is completed effectively.
About Us

At AMP, we're committed to fostering inclusion, diversity, and a warm feeling of belonging. We believe in the power of inclusion and diversity, and we're dedicated to creating a workplace where everyone feels valued and empowered to contribute their best work.

We're seeking a candidate who excels at integrating complex information and presenting it in a clear, understandable manner. This individual should be a proactive, motivated self-starter, capable of working autonomously with minimal direction.

We're committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, and we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website.