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Customer Service Representative

2 months ago

North Geelong, Victoria, Australia Lake Imaging Full time
About Lake Imaging

Lake Imaging is a leading provider of diagnostic imaging services in central and western Victoria, with a strong reputation for quality, excellence, and innovation.

The Role

We are seeking a Customer Care Specialist to join our team in Geelong, providing exceptional customer service to our patients and delivering a high standard of service in appointment enquiries and scheduling.

Key Responsibilities
  • Provide outstanding customer service to patients and stakeholders
  • Manage appointment scheduling and enquiries
  • Work collaboratively with the customer care team to achieve excellent service delivery
What We Offer
  • A supportive team culture that values teamwork, community, and inclusivity
  • A comprehensive training program to equip you with the skills and knowledge to excel
  • Expert guidance from an experienced team
  • Full uniform provided
  • Recognition programs and awards
  • Corporate benefits, including paid parental leave and discounts to retailers
  • Access to over 1000+ fitness locations nationwide
About the Team

The Customer Care Team is a close-knit group of professional people who go above and beyond to provide the best service to our patients. We are a team that truly lives by the values of our business.