Drive Results as a Customer Advocate

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $50,000 - $80,000
Job Description
As a Customer Service Representative, you will play a vital role in delivering exceptional service to our customers and dealers, ensuring a high level of satisfaction and retention.

This is an exciting opportunity to work in a dynamic environment, driving results and growth through effective communication, problem-solving, and data analysis. You will be responsible for maintaining accurate records, preparing timely reports, and providing expert guidance to consumers and dealers.

If you are passionate about delivering outstanding customer experiences, possess strong communication skills, and have a knack for data analysis, this role may be the perfect fit for you.

Key Qualifications
  • 1-2 years of experience in customer service or success roles, preferably in digital advertising, e-commerce, or automotive.
  • Strong communication skills with a customer-first approach.
  • Proficiency in CRM platforms like Salesforce.
  • Data analysis skills to support client goals.
  • Excellent organisational skills and ability to multitask effectively.
  • Comfort working independently and collaboratively with various teams.

Benefits

Nine offers a unique range of experiences and opportunities, helping drive the success of the country's most trusted television, radio, digital, and publishing brands. Our content reaches almost every Australian, bringing people together, celebrating big moments, and capturing everyday ones. We're committed to a safe, respectful, and inclusive workplace, welcoming applications from diverse candidates. If you're looking for a rewarding career with opportunities for growth, apply now


About Us

We're Australia's largest locally owned media company, operating across television, radio, digital, and publishing. Our brands are part of Australian life, with some having been around for generations. We're evolving and need talented individuals like you to innovate and make your mark. At Nine, you'll have access to flexible work options, varying by role and team. Discuss your flexibility needs during the hiring process. Apply now and join a dynamic team that makes a real impact

  • Driving Results

    4 days ago

    Sydney, New South Wales, Australia beBeeTeamwork Full time $50,000 - $79,518

    Assistant Store ManagerWe are seeking a motivated and ambitious individual to join our team as an Assistant Store Manager. The successful candidate will be responsible for developing and implementing strategies to improve team performance.The role involves organizing and planning stock movements, processing sales, and generating reports. Additionally, the...

  • Chief Customer Experience Officer

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomer Advocate Full time $90,000 - $120,000

    Join our organisation and shape customer experiences that genuinely help people through good times and bad.As a leader, you will champion a culture of growth and care, helping others build capability, confidence, and career paths.Lead with purpose in a team that puts people first—customers and employees alike—and enjoy flexibility and impact while...

  • Drive Business Results

    4 days ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $90,000 - $120,000

    Lead and Inspire a TeamAre you a natural leader with a passion for driving business results? Do you thrive in fast-paced environments where no two days are the same?Our ideal candidate will lead and inspire a high-performing team to achieve goals, KPIs, and targets.They will drive a team committed to delivering exceptional customer service, exceeding...

  • Customer Advocate

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $90,000 - $120,000

    Job DescriptionWe are seeking a highly skilled Customer Advocate to join our team. As a Brand Champion, your primary responsibility will be to ensure marketers are leveraging the full potential of their brand health data in Tracksuit Dashboards.Key Responsibilities:Onboard and activate new customers by setting clear success plans and getting them to achieve...

  • Customer Success Advocate

    4 days ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $110,000 - $140,000

    Job Title: Customer Success AdvocateWe are seeking a skilled and experienced Customer Success Advocate to lead our team of customer-facing professionals. This role involves working closely with customers to understand their needs, identify areas for improvement, and implement solutions to drive long-term success.Key Responsibilities:Customer Onboarding &...

  • Drive Business Results

    4 days ago

    Sydney, New South Wales, Australia beBeeEmpower Full time $90,000 - $150,000

    Embracing Excellence as a LeaderAs an Ambassador, you have the opportunity to make a lasting impact on our organization. This role requires exceptional leadership skills and a passion for driving success.The successful candidate will be empowered to excel in their position, with opportunities for growth and professional development. Our commitment to...

  • Driving Business Results

    4 days ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $60,000 - $90,000

    Store Leadership RoleWe are seeking an experienced and passionate leader to join our team as a Store Manager. As a Store Manager, you will be responsible for driving strong operational performance, elevating customer service, and fostering community connections that extend beyond the store.Key Responsibilities:Lead day-to-day store operations including...

  • Senior Customer Advocate

    3 days ago

    Sydney, New South Wales, Australia beBeeGrowth Full time $97,375 - $116,850

    Job OverviewThe role of a Senior Customer Advocate involves driving customer value and growth through strategic relationships. As a key member of the team, you will focus on delivering exceptional customer experiences by identifying opportunities for added sales, managing customer profitability, and building long-term partnerships.This position requires...

  • Drive Results and Make an Impact

    5 days ago

    Sydney, New South Wales, Australia beBeeCareer Full time $85,000 - $130,000

    Are you looking for a role that allows you to drive results and make a meaningful impact?","About the RoleWe are seeking a highly skilled professional to join our team as a property and asset manager. As a key member of our team, you will be responsible for overseeing building operations, ensuring compliance with safety standards, and maintaining a high...

  • Driving Business Results

    1 week ago

    Sydney, New South Wales, Australia beBeePerformance Full time $120,000 - $140,000

    Commercial Performance Manager Job DescriptionThe Commercial Performance Manager plays a pivotal role within the organisation, driving performance improvement through strategic actions and initiatives.Collaborate with stakeholders to design and deploy data visualisation tools that provide real-time visibility into key performance metrics.Streamline reporting...