
Supporting Defence Members Across Australia
4 days ago
About Us
We provide end-to-end supply chain solutions and relocation services across the globe.
You will play a crucial role in supporting relocation initiatives by being the single point of contact for defence members & their families during their relocation.
Your responsibilities include:
- Delivering a high-quality end-to-end relocation experience to relocating defence members and their families through case management, policy compliance, advocacy, and escalation resolution.
- Ensuring defence members and their families understand service scope and the relocation life cycle.
- Proactively administering defence relocation policy and entitlements to ensure benefits and entitlements are in accordance with policy and client key performance indicators.
You will be responsible for responding to routine enquiries, interpreting policy and legislation, communicating effectively with stakeholders, and managing your time efficiently.
About You
- CASE management experience would be advantageous.
- The ability to interpret policy and legislation is essential.
- Effective communication skills are required.
- Strong attention to detail and time management skills are necessary.
Benefits Include Flexible Work Options and Training Provided.
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