Member Consultant

2 weeks ago

Brisbane, Queensland, Australia Defence Bank Full time

**Introduction**:

- Join a dynamic team at our Amberley branch
- Seeking a customer service professional looking for their next big role
- Be part of a different kind of banking and make a real difference to our members

Defence Bank is a member-owned bank, we re-invest our profits into improving products and services for the benefit of our members who include the defence force and their families as well as the outer community. We consider it a privilege to serve those who protect us. To deliver on this, we need a team of passionate, dedicated, and resilient individuals who are committed to making a difference for our members.

We are currently recruiting for a Member Consultant working full time in a permanent basis. The position will be based at our Amberley branch with the possibility to work at our Enoggera branch. The Member Consultant will contribute to the purpose and ongoing success of Defence Bank by delivering outstanding service in accordance with the needs of the business.

**Description**:
**This position is accountable for**:

- Delivering outstanding member service to achieve agreed performance goals which includes:
- Working with our members to achieve their financial goals.

- Opening accounts, processing transactions, and responding to member queries.
- Proactively promoting Defence Bank within Defence, with Defence Industry partners, and within the broader community to grow our member base and product portfolios.
- Completing branch tasks to ensure ongoing compliance with legislation and Defence Bank's policies and processes.

**Skills and Experiences**:
What you will bring.

A customer service star, you're passionate about providing a consistent yet memorable experience. Your knack for uncovering needs, providing appropriately solutions, and achieving results. You connect with people, establishing rapport and trust quickly.

**You have**:

- At least two years' experience in a retail sales team ideally within financial services.
- High school certificate or equivalent.

**Demonstrated experience or skills in**:

- Achieving agreed goals in line with individual and team plans.
- Building effective working relationships with stakeholders at all levels.
- Facilitating presentations to small and large groups.
- Picking up new concepts quickly.
- Time management with the ability to handle unplanned interruptions.

We count on you. And you can count on us.

In joining our team, you'll get access to a great range of benefits including:

- Reward and recognition platform - a number of vouchers, discounts, ecards and more
- Thank you day - each year our employee receive one additional day of paid leave for 'CEO Day'
- Employee assistance program
- Corporate wardrobe allowance
- Volunteer and community service leave
- Referral reward
- Education Assistance
- Access to parental leave after 6 months of employment at Defence Bank

Interested? We'd like to hear from you.

If you would like to be a part of our passionate team, click Apply.

  • Member Engagement Consultant

    7 days ago

    Brisbane, Queensland, Australia Racq Full time

    **Member Engagement Consultant****(****Job Number**:**2300015E****)****Description****Member Engagement Consultant - Eight Mile Plains**RACQ Eight Mile Plains is looking for a fun, energetic and customer service superstar to join our team as the relief Member Engagement Consultant. We will provide a comprehensive and tailored training programme to set you up...

  • Member Engagement Consultant

    6 days ago

    Brisbane, Queensland, Australia Racq Full time

    **Member Engagement Consultant****(****Job Number**:**230000TF****)****Description****Member Engagement Consultant - Eight Mile Plains**RACQ Eight Mile Plains is looking for a fun, energetic and customer service superstar to join our team as the relief Member Engagement Consultant. We will provide a comprehensive and tailored training programme to set you up...

  • Member Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Defence Bank Full time

    **Introduction**:We consider it a privilege to serve those who protect us. To deliver on this, we need a team of passionate, dedicated and resilient individuals who are committed to making a difference for our members. We have a great opportunity for a Member Consultant to join our team in Amberley and help us serve those who protect us.About us.A unique...

  • Member Engagement Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Racq Full time

    **Member Engagement Consultant****(****Job Number**:**230001II****)****Description****Member Engagement Consultant - **Stafford**RACQ Stafford are looking for a fun, energetic and customer service superstar to join our team. No experience necessary - just a willingness to learn. We will provide a comprehensive and tailored training programme to set you up...

  • Member Engagement Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Racq Full time

    **Member Engagement Consultant****(****Job Number**:**230000R3****)****Description****Member Engagement Consultant - Indooroopilly**RACQ Indooroopilly** **is looking for a fun, energetic and customer service superstar to join our team. No experience necessary - just a willingness to learn. We will provide a comprehensive and tailored training programme to...

  • Member Experience Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Hbf Health Full time

    **Job no**: 15020**Work type**: Permanent full time**Location**: Brisbane**Categories**: Member Services & SalesDo you like helping people and making a real impact in their lives? If so, we want you on our team**About the opportunity?**You will join **see-u/HBF** as a **Member Experience Consultant** representing our product in the moments that matter to our...

  • Member Engagement Consultant

    1 week ago

    Brisbane, Queensland, Australia Racq Full time

    **Member Engagement Consultant**(**Job Number**:250000SH**)****Description**At RACQ, we're good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.**About the Role**:RACQ **Chermside** is looking for a fun, energetic sales and service superstar to join our team. It is not necessary to have experience;...

  • Member Engagement Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Racq Full time

    **Member Engagement Consultant****(****Job Number**:**230000SD****)****Description****Member Engagement Officer - Chermside**RACQ Chermside is looking for a fun, energetic and customer service superstar to join our team. No experience necessary -just a willingness to learn. We will provide a comprehensive and tailored training programme to set you up for...

  • Member Engagement Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Racq Full time

    **Member Engagement Consultant**(**Job Number**:250000NX**)****Description**At RACQ, we're good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.**About the Role**RACQ Ipswich is looking for a fun and energetic sales and service superstar to join our team. It is not necessary to have experience,...

  • Member Engagement Consultant

    1 week ago

    Brisbane, Queensland, Australia Racq Full time

    **Member Engagement Consultant**(**Job Number**:240001PV**)****Description**RACQ Noosa is looking for a fun, energetic and customer service superstar to join our team. No experience necessary - just a willingness to learn We will provide a comprehensive and tailored training programme to set you up for success. As a Member Engagement Consultant, you will...