Dining Experience Coordinator

2 days ago

Adelaide, South Australia beBeeLeadership Full time $70,000 - $95,000

Elegant buffet breakfast dining & High Tea experiences in a premium waterfront setting are offered by our establishment. We're seeking a Service Delivery Manager to support the food and beverage team in day-to-day operations, lead service delivery, and mentor a high-performing team to create memorable dining experiences that reflect luxury.

Your Responsibilities
  • Supervise restaurant operations during service, ensuring everything runs smoothly and to a high standard.
  • Support and guide team members during shifts, ensuring they follow service and grooming standards.
  • Check daily tasks like setting tables, cleaning, opening/closing the restaurant, and preparing drinks and service areas.
  • Fulfill staff roster management responsibilities, including filling shifts and adjusting when people are absent.
  • Maintain stock and supplies – place orders, assist with stock counts, and rectify any stock issues.
  • Interact with guests politely and professionally, reporting any serious problems to the manager.
  • Contribute to staff training and development, enhancing skills and service.
  • Facilitate pre-shift meetings to prepare and motivate the team before service.
  • Adhere to all safety and health protocols, ensuring the team works safely too.
Required Skills and Qualifications
  • A minimum of 2 years' experience in a team leader or senior Food & Beverage service role, preferably within a hotel or upscale restaurant environment.
  • Strong leadership, coaching, and delegation skills, with a hands-on approach to service delivery.
  • The ability to maintain high service standards in fast-paced environments.
  • Excellent communication and interpersonal skills, prioritizing guest satisfaction.
  • Solid knowledge of stock and inventory management processes.
  • Comprehensive understanding of workplace health & safety procedures and compliance.
  • A professional personal presentation and reliability.
Benefits
  • Opportunities for growth and development in a dynamic industry.
  • A supportive work environment that fosters teamwork and collaboration.
  • A competitive compensation package that rewards performance.
What We Offer

We provide a comprehensive induction program, ongoing training, and opportunities for career advancement. Our restaurant offers a unique and luxurious atmosphere, making it an ideal place to develop your skills and build your career.

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