
Key Leadership Position for Debt Recovery
5 days ago
Job Overview
This is a senior leadership role responsible for overseeing debt recovery operations. The successful candidate will lead a team of professionals to manage and develop a portfolio of debtor accounts.
Main Responsibilities:
- Manage escalated issues, ensuring timely resolution and consistent actions from team members.
- Provide weekly updates to management on debtor portfolios, including analysis and recommendations.
- Develop and improve reporting processes for senior stakeholders.
- Oversee team processes, discuss changes as necessary, and manage workload to ensure efficient operations.
- Ensure monthly reconciliations of major accounts are completed and signed off.
- Upskill team members, document procedures for key customers, and perform ad-hoc tasks as required.
Requirements
- A minimum of 5 years' experience in debt recovery or a related field.
- Proven leadership skills, with the ability to mentor and motivate staff.
- Excellent Excel, reporting, and analytical skills.
Essential Skills
- Leadership and mentoring
- Debt recovery and collections
- Team management
- Reporting and analysis
- Excel and Microsoft Office
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