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Hotel Night Operations Manager

3 weeks ago


Sydney, New South Wales, Australia beBeeNight Full time $55,000 - $90,000

As a key member of our night shift team, you will be responsible for overseeing the smooth operation of our hotel. This includes efficiently auditing daily trading transactions and ensuring they are properly balanced and posted, as well as anticipating and exceeding guest needs immediately.

Located in the heart of The Rocks district, we offer a unique blend of heritage charm and modern amenities. Our 176 rooms and relaxed restaurant and lobby bar provide a quintessential Sydney experience for our guests.

Responsibilities
  • Audit daily trading transactions to ensure accuracy and balance.
  • Anticipate and exceed guest needs during the night shift.
  • Identify discrepancies in daily reports and assist with system back-up and maintenance programs.

As part of our commitment to excellence, you will receive comprehensive training on our systems and procedures to ensure your success in this role.

Requirements
  • Basic knowledge of accounting principles is essential.
  • Previous Hotel Front Office experience is desirable but not necessary.
  • Ability to work effectively with Opera and have a general understanding of hotel operations.
  • Strong communication and problem-solving skills are required.

If you possess a keen eye for detail and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

Benefits
  • Competitive salary and benefits package.
  • A market-leading 50% F&B discount across all venues.
  • $99 Room rates and a generous friends and family discount.
  • Lifestyle benefits including extra leave and earth advocacy days.
  • Green future - we are committed to enhanced sustainability practices.
  • Dedicated Internal Mobility Programme and reward scheme.
  • Online learning, career enhancement, and development plans.
  • Personalised employee support network.
  • Regular service recognition and team events.

Crystalbrook Collection is an award-winning hotel development and management company showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants, and bars where differences are applauded. In seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. We continue to expand domestically and internationally with exciting plans.

We are proud to foster a workplace that supports equality, inclusion, and accessibility. We welcome applications from all genders, ages, backgrounds, cultures, and religions. If you have a health condition or disability, please let us know early in the recruitment process so we can offer the appropriate support and ensure you can perform at your best during interviews.