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Claims Officer
2 months ago
We are seeking a highly skilled and experienced Claims Officer to join our Motor Insurance team at QBE Insurance Group. As a Claims Officer, you will be responsible for handling motor claims in a professional and efficient manner, ensuring that our customers receive a high level of service and that claims are resolved in a timely and fair manner.
Key Responsibilities- Handle motor claims from receipt to settlement, ensuring that all necessary documentation is completed and that claims are resolved in a timely and fair manner.
- Communicate with customers and stakeholders to provide updates on the status of claims and to resolve any issues that may arise.
- Work closely with other teams, including underwriting and claims management, to ensure that claims are handled efficiently and effectively.
- Conduct investigations and assessments to determine the validity and extent of claims.
- Prepare and present reports and recommendations to management and other stakeholders.
- Stay up-to-date with industry developments and changes in legislation and regulations that may impact claims handling.
- Previous experience in claims handling, preferably in the motor insurance industry.
- Strong communication and interpersonal skills, with the ability to work effectively with customers and stakeholders.
- Ability to work in a fast-paced environment and to prioritize tasks effectively.
- Strong analytical and problem-solving skills, with the ability to investigate and resolve complex claims issues.
- Knowledge of insurance laws and regulations, including those related to motor insurance.
- Ability to work independently and as part of a team.
QBE Insurance Group is a leading international insurer that provides a wide range of insurance products and services to individuals, businesses, and governments around the world. We are committed to delivering exceptional customer service and to building strong relationships with our customers and stakeholders.
What We Offer- A competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- A dynamic and supportive work environment.
- Access to training and development programs to help you achieve your career goals.
- A comprehensive employee benefits package, including health and wellness programs, flexible work arrangements, and more.
