Disability Liaison Officer
4 days ago
Job Summary
Mecwacare is seeking a highly skilled Disability Liaison Officer to join our team. As a Disability Liaison Officer, you will play a critical role in ensuring customer-centric work practices are in place, facilitating access to NDIS services, and developing care plans with participants.
Key Responsibilities
- Facilitate access to NDIS services and develop care plans with participants
- Complete assessment paperwork for service access and annual review
- Build networks and promote community engagement
- Provide administrative support and facilitate effective customer engagement
Requirements
- Certificate IV in Disability or equivalent
- First Aid level 2 Certificate and NDIS Check
- Rostering and scheduling experience in aged and disability service environment
- Proactive attitude and ability to multitask
- Demonstrated experience in a client-focused position with a commitment to providing superior customer service
- Logical mind with an ability to see the bigger picture
- Strong administrative and organisational skills
- Strong IT skills including Microsoft Office suite
- Knowledge of Carelink+, CHSP, HACC guidelines and My Aged Care Portal
What We Offer
- Training and Development opportunities
- Not-for-profit Salary Packaging benefits
- Career Progression Opportunities
- Board Scholarships and Employee Awards
- Employee Assistance Program
About Mecwacare
Mecwacare is a leading not-for-profit organisation that has been supporting Victorians for over 65 years. We are a values-based, care-driven organisation that provides residential, community, and in-home nursing, care, and support services for the elderly and people living with a disability. We support over 20,000 people each week across greater Melbourne and regional Victoria.
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