Senior Operations Coordinator

2 weeks ago

Adelaide, South Australia beBeeOperation Full time $78,000 - $100,000
Job Description

Become a Senior Operations Coordinator with our team and enjoy a unique lifestyle in the South Australian outback. As a key member of our leadership team, you'll oversee daily park operations, support financial management, and deliver exceptional guest experiences.

As a key member of our leadership team, you will play a crucial role in ensuring the smooth day-to-day operation of our park, providing excellent customer service to our guests, and contributing to local area marketing and guest engagement initiatives.

Key Responsibilities
  • Oversee daily park operations and after-hours callouts, ensuring a safe and enjoyable experience for our guests.
  • Manage guest reservations, check-ins, and accounts, using strong organizational and communication skills.
  • Support budgeting process and maximize revenue through effective financial management.
  • Deliver exceptional guest experience by being proactive and responsive to their needs.
  • Assist with team supervision, training, and rostering, helping to build a high-performing team.
  • Contribute to local area marketing and guest engagement initiatives, enhancing the overall visitor experience.
Required Skills and Qualifications
  • Previous experience in accommodation or hospitality management, with a focus on operational leadership.
  • Leadership skills with a passion for supporting and developing others, creating a positive work environment.
  • Financial acumen and ability to manage budgets, with a focus on maximizing revenue.
  • Strong systems experience – ideally with RMS or similar, ensuring seamless operations.
  • Excellent communication and hands-on attitude, providing exceptional customer service.
  • Flexibility to work weekends, public holidays, and be on-call after hours, demonstrating adaptability.
Benefits
  • Attractive salary package: $78,000–$100,000 incl. base salary, super, bonus eligibility & accommodation.
  • Quarterly and annual performance bonus scheme, recognizing individual and team achievements.
  • On-site accommodation provided, offering a convenient and comfortable living arrangement.
  • Discounts at 300+ holiday parks across Australia, promoting relaxation and exploration.
  • Service recognition awards and wellness support via EAPO, fostering a positive work-life balance.
  • Opportunities for career growth and internal promotions, encouraging professional development.
Requirements
  • Federal Police Clearance, ensuring a safe and secure working environment.
  • Valid Working with Children's Check specific to the state, safeguarding vulnerable individuals.
  • Ability to perform heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery, demonstrating physical capabilities.

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