Key Customer Experience Role

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomerExperience Full time $55,000 - $80,000
Client Care Coordinator

This is a permanent full-time position to support our Frontline Team Leaders and State Managers in ensuring high levels of customer service and efficient operations across our VIC clinics.

We are seeking an experienced customer service/admin professional ready to step into a Client Care Coordinator role for our Victoria region.

This job offers you the freedom to explore, opportunities to grow, and make positive change on people's lives through your work.

The ideal candidate will have solid experience in client care and administration, ideally in a multi-site environment, and possess good people skills and ambition & potential to step into a future leadership role.

You will be assisting with rostering and arranging/providing cover where required, supporting and increasing the efficiency of clinic operations across the region, providing training and general support to the Client Care team, assisting with local area marketing event planning and logistics, and acting as 3IC for the region.

Requirements:
  • Solid experience in client care and administration, ideally in a multi-site environment (healthcare related experience highly regarded)
  • Flexibility and a hands-on and agile approach
  • Ability to travel between clinics
  • Good people skills and ambition & potential to step into a future leadership role
  • A passion for delivering an amazing client experience
  • Great communication and active listening skills
  • Resilience, self-motivation and lots of energy
  • Excellent organisational and time management skills
Benefits:
  • Competitive remuneration package including base salary plus monthly performance bonuses
  • Salary packaging options
  • Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub
  • Generous employee discounts on products for yourself and your family
  • Online Wellbeing Centre & Employee Assistance Program (EAP)
  • Access to the LinkedIn Learning Platform
  • Opportunity to grow and develop in your role and beyond
  • A values-driven and people-centered culture
  • A dynamic and supportive team

  • A Key Role in Customer Experience

    5 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $75,000 - $95,000

    Personal Banking AdvisorAs a Personal Banking Advisor, you will play a key role in creating a stress-free experience for our customers.Welcome and assist customers as they enter the branchHelp customers with transactional and savings banking needsBuild strong relationships with customersProvide relevant banking advice based on their situation and goalsRefer...

  • Customer Experience Champion

    1 week ago

    Melbourne, Victoria, Australia beBee Customer Full time $36,000

    Drive ConnectionsAt Optus, we're more than just a telco – we're a team of passionate and supportive people defining the future of service excellence, one extraordinary customer experience at a time.Our strong team embraces a 'yes' mindset, helping Australians enjoy closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs.We foster...

  • Key Customer Experience Leader

    7 days ago

    Melbourne, Victoria, Australia beBeeCustomerExperience Full time $55,000 - $80,000

    About the RoleWe are seeking a highly skilled and experienced Key Customer Experience Leader to join our team. In this role, you will be responsible for creating an exceptional customer experience that drives loyalty and revenue growth.Motivate and lead your team to deliver outstanding customer service and inspire continuous improvement.Develop and implement...

  • Key Customer Experience Specialist

    7 days ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $45,000 - $60,000

    As a Key Customer Experience Specialist, you'll play a vital role in delivering exceptional customer experiences. We're passionate about serving fresh, fast and healthy food to our customers.Key Responsibilities:Provide outstanding customer service and respond to customer inquiriesPrepare and cook menu items, ensuring quality and presentation meet our high...

  • Key Customer Experience Professional

    6 days ago

    Melbourne, Victoria, Australia beBeeCustomerExperience Full time $55,000 - $76,000

    Key Aspects of the RoleWe are seeking individuals who embody a passion for providing exceptional customer experiences, as well as an enthusiasm for working within a dynamic team environment.An unwavering commitment to delivering outstanding customer experiences is essential in this role.A thorough knowledge of our products and services is crucial for...

  • Experience Leader

    4 days ago

    Melbourne, Victoria, Australia Growpro Experience Full time

    **About us**We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad.**Your functions**- Welcoming students in local coworking (includes airport pick up service)- Negotiation with local partners (related to events and destination activities)- Identifying...

  • Experience Leader

    7 days ago

    Melbourne, Victoria, Australia Growpro Experience Full time

    **About us**We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad.**Your functions**- Welcoming students in local coworking (includes airport pick up service)- Negotiation with local partners (related to events and destination activities)- Identifying...

  • Key Customer Experience Professional

    7 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $95,000 - $110,000

    Customer Service SpecialistThis role plays a vital part in streamlining processes to deliver exceptional customer experiences. As a key member of the team, your expertise will drive engagement and motivation across the board, fostering a culture of innovation and customer-centricity.In this dynamic position, you will report directly to the Lead of Payments...

  • Key Player in Customer Experience

    7 days ago

    Melbourne, Victoria, Australia beBeeTeam Full time $48,000 - $71,000

    Become a key player in delivering exceptional customer experiences by joining our vibrant team. The role of Restaurant Team Member offers the perfect opportunity to launch or further develop your hospitality career.

  • Key Customer Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $100,000 - $140,000

    Job OverviewWe help companies deliver exceptional customer experiences through our innovative contact center solution, Amazon Connect.ResponsibilitiesDevelop and manage strategic relationships with key customers to drive adoption of our solution.Deliver high-quality presentations, product demos, and workshops to enable customer success.Build customer skills...