Client Engagement Manager

1 week ago

Melbourne, Victoria, Australia beBeeCustomer Full time $32,640 - $42,880

We are seeking a Customer Success Specialist to support our team across client management, project coordination, and general operations. This diverse role blends administration with client support and offers hands-on experience in a fast-evolving industry.

As a key member of our team, you will be working directly with our Co-Founders and collaborating with other specialists to build client relationships, manage projects, and provide ongoing support.

**Key Responsibilities:**

  • Maintain progress trackers, review systems, and documentation for internal and external use
  • Communicate directly with clients to assist with onboarding, follow-ups, and ongoing support

**Reporting:**

  • Collaborate with the SEO and Sales specialists to build client reports using Ahrefs, Google Search Console, CallRail, and Canva (training provided)
  • Prepare and co-deliver fortnightly and monthly reporting presentations for clients

**Requirements:**

  • Organised, self-motivated, and dependable
  • Clear communicator with excellent written and verbal skills
  • Experience in administration, client service, or project support roles
  • Fast learner with strong initiative and attention to detail

**Why Work With Us?**

We offer flexible hours, opportunities to learn rapidly in a supportive team, contribute meaningfully to a growing business with room to grow, and enjoy a fun team dynamic with regular team outings and dinners.

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