Customer Experience Leader

2 weeks ago

Gold Coast, Queensland, Australia beBeeLeadership Full time $50,000 - $70,000
About the Role

This position is a key appointment that requires a highly capable leader and passionate team player. The ideal candidate will confidently support their team to provide an unforgettable customer experience.

  • Proven experience in driving sales and profitability.
  • A passion for delivering exceptional customer service.
  • Strong communication skills to establish and coach high-performing teams.
  • The ability to be adaptable and flexible to changing business needs.
  • A positive, can-do attitude with enthusiasm for product and core values.

Responsibilities include the day-to-day operational running of the store, supporting, coaching and motivating the in-store team to achieve targets, while setting the example in exemplary customer service.

Key Responsibilities
  • Retail operations focus including stock control and management of store security.
  • Organising teams around the store to optimise sales performance.
  • Managing team rotas and tracking sales performance.

As a Pandora product expert, you will be trained thoroughly in our hand-crafted luxury products.

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