Claims Specialist
2 weeks ago
We are seeking a skilled professional to take on the role of Case Manager. This position involves delivering an exceptional customer experience for individuals facing challenging situations.
The successful candidate will be responsible for maintaining and enhancing technical expertise across all aspects of claims management, proactively managing claims within delegated authority limits, and ensuring high standards of customer service.
To excel in this role, you will need to possess an energetic and motivated approach to managing complex portfolios, experience in customer-focused environments, excellent verbal and written communication skills, and the ability to manage time and prioritize tasks effectively.
In return, we offer a competitive salary package, a tailored career development program, and a range of attractive benefits including insurance and gym membership discounts.
We are committed to fostering an inclusive culture where everyone feels valued and empowered to contribute their ideas.
Key Responsibilities:
- Maintain and improve technical knowledge across all facets of claims management.
- Proactively manage claims within delegated authority level to achieve the most cost-effective outcome.
- Ensure customer service standards are maintained.
Requirements:
- Energetic and motivated approach to managing demanding portfolios.
- Experience in customer-centric environments.
- Excellent verbal and written communication skills.
- Ability to manage time and prioritize work tasks effectively.
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