Salesforce Systems Support Specialist

4 weeks ago

North Sydney Council, Australia Nine Entertainment Full time
Job Summary

We are seeking a highly skilled Salesforce Systems Support Analyst to join our team at Nine Entertainment.

Key Responsibilities

As a Salesforce Systems Support Analyst, you will be responsible for:

User Management

  • Create, manage, and deactivate user accounts, roles, and permissions to ensure data security and accessibility.

System Maintenance

  • Monitor and maintain system performance, security, and data integrity.

Customisation

  • Customise Salesforce applications, including the creation of reports, dashboards, page layouts, and workflow automation.

Data Management

  • Perform data imports, exports, backups, and cleansing to maintain high-quality data standards.

Training & Support

  • Provide training and ongoing support to users, helping them to navigate the platform and utilise its features effectively.

Documentation

  • Develop and maintain documentation of system configurations, processes, and user procedures.

Collaboration

  • Work with various departments to gather requirements, deliver solutions, and enhance the Salesforce platform to meet evolving business needs.

Updates & Releases

  • Stay up-to-date with Salesforce releases and new features; assess their impact and implement necessary updates.
Requirements

To be successful in this role, you will need:

Essential Qualifications, Experience & Skills:

  • Demonstrated experience as a certified Salesforce Administrator in a similar environment with sales, service, and industry cloud.
  • Extensive experience in the build, customisation, administration, and maintenance of Salesforce systems.
  • Familiarity with Salesforce features, capabilities, and best practices, including knowledge of the Lightning Experience interface.
  • Experience in performing Salesforce upgrades and ensuring successful integration.
  • Exceptional ability to create and maintain Salesforce databases.
  • Ability to provide Salesforce training and end-user support, with an ability to relay technical information.
  • Strong problem-solving skills and attention to detail in analyzing data and generating meaningful insights.
  • Excellent communication and interpersonal skills for effective collaboration with technical and non-technical stakeholders.

Desirable Qualifications, Experience & Skills:

  • Industry experience with broadcast or streaming media beneficial but not required.
  • Experience with Media Cloud implementations.

Additional Information

We are committed to a safe, respectful, and inclusive work environment.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds, and cultures.

Please note that to apply for this role, you must already have the right to lawfully work and live in Australia.

  • Salesforce Systems Analyst

    1 month ago

    North Sydney Council, Australia Nine Entertainment Full time

    Job OverviewWe are seeking a highly skilled Salesforce Systems Analyst to join our Commercial Products team at Nine Entertainment. As a key member of our team, you will be responsible for managing and maintaining our Salesforce systems, ensuring data security and accessibility, and providing exceptional support to our users.Key ResponsibilitiesUser...

  • Systems Support Analyst, Salesforce

    3 months ago

    North Sydney, Australia Nine Entertainment Full time

    Job Description The Commercial Products team manages a fleet of custom-built and off the shelf systems that perform critical functions for our Sales Operations, Traffic, Finance and Presentation teams, which make it possible for us to sell and traffic ads. In other words, our systems manage all revenue associated with broadcast today and progressively...

  • Salesforce Systems Specialist

    4 weeks ago

    Sydney, New South Wales, Australia ClickView Full time

    About the RoleAs a Salesforce Administrator at ClickView, you will be responsible for leading Salesforce initiatives to drive operational efficiency and enhance the user experience.Key ResponsibilitiesRequirements Gathering: Collaborate with stakeholders to understand and document their requirements, including conducting interviews, workshops, and reviewing...

  • Salesforce Business Systems Analyst

    4 weeks ago

    Sydney, New South Wales, Australia Talent International Full time

    Job Description: CRM Business Analyst (Salesforce Sales Cloud Specialist)Location: SydneyContract Duration: 6 months (with the possibility of extension)Eligibility: Must be an Australian citizenWe are collaborating with a leading aerospace and information security company seeking a highly skilled CRM Business Analyst. This role is essential in spearheading...

  • Salesforce Digital Experience Developer

    4 weeks ago

    North Sydney Council, Australia Vocus Group Full time

    About the RoleVocus Group is seeking a skilled Salesforce Cloud Developer and Architect to join our team. As a key member of our digital experience team, you will be responsible for designing and developing intuitive and user-friendly Salesforce applications.Main Responsibilities:Develop and customize Salesforce applications, ensuring high-quality code and...

  • Cloud Account Executive

    4 weeks ago

    Sydney, Australia Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Platform Security Specialist

    6 months ago

    Sydney, Australia Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Private Equity Associate

    6 months ago

    Sydney, Australia Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Technical Account Manager

    6 months ago

    Sydney, Australia Salesforce Full time

    Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Account Executive, Service Cloud

    2 months ago

    Sydney, Australia Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Account Executive Service Cloud

    2 months ago

    Sydney, Australia Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Data Cloud Account Executive

    2 months ago

    Sydney, Australia Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Software Development Expert for Salesforce

    5 days ago

    North Sydney Council, Australia Nine Entertainment Full time

    Job DescriptionWe are seeking a seasoned senior engineer to join our Commercial Products team at Nine Entertainment.Company OverviewNine Entertainment is a leading media company in Australia, operating across television, radio, and digital platforms. Our Commercial Products team manages a fleet of custom-built systems that perform critical functions for our...

  • Data Cloud Account Executive

    2 months ago

    Sydney, Australia Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Salesforce Front-End Developer

    1 month ago

    North Sydney Council, Australia Vocus Group Full time

    About the RoleWe are seeking a highly skilled Salesforce Front-End Developer to join our team. As a key member of our digital experience team, you will be responsible for designing and developing intuitive and user-friendly interfaces for our customers and partners.Key ResponsibilitiesDevelop and customize Salesforce applications using declarative and...

  • Talent Advisor

    6 months ago

    Sydney, Australia Salesforce Full time

    Job Category Employee Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Automation Partner Sales Manager, Mulesoft

    6 months ago

    Sydney, Australia Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Salesforce CRM Implementation Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Talent International Full time

    Job Overview:Talent International is seeking a highly skilled Salesforce CRM Implementation Specialist to spearhead the implementation of a new Salesforce CRM system, specifically utilizing Salesforce Sales Cloud.This role is essential in streamlining processes across various business units and enhancing overall operational efficiency.About the Role:Main...

  • Executive Assistant

    6 months ago

    Sydney, Australia Salesforce Full time

    Job Category Corporate Functions Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Customer Success Manager

    3 months ago

    Sydney, Australia Salesforce Full time

    Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...