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Senior Restaurant Operations Manager

1 month ago

Rockhampton, Queensland, Australia Burger Urge Full time

Burger Urge is seeking a highly motivated and experienced Venue Manager to lead our Rockhampton restaurant team. As a key member of our management team, you will be responsible for delivering exceptional customer service, driving a positive workplace culture, and overseeing the daily operations of our restaurant.

Key Responsibilities:

  • Lead a team of enthusiastic staff members to deliver exceptional customer service
  • Oversee the daily operations of our restaurant, including managing inventory, scheduling staff, and maintaining facilities
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Collaborate with our marketing team to promote our brand and products
  • Ensure compliance with health and safety regulations and company policies

Requirements:

  • A minimum of 3 years of experience in restaurant or hospitality management
  • Proven experience in motivating and leading teams to deliver exceptional customer service
  • A track record of working towards KPI's and meeting financial targets
  • Excellent communication and interpersonal skills
  • A passion for driving change and continuous improvement
  • Strong organizational and problem-solving skills
  • Ability to work under pressure and in a fast-paced environment

Burger Urge Perks:

  • Generous employee discount on all menu items and merchandise
  • Growing company with expanding roles and promotion pathways
  • Strong market position within the industry with ongoing job security assured

If you are a motivated and experienced professional who is passionate about delivering exceptional customer service and driving positive change, we would love to hear from you. Please submit your resume detailing your experience and qualifications for the role.