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Rockhampton Restaurant Operations Manager

1 month ago

Rockhampton, Queensland, Australia Burger Urge Full time

Burger Urge Rockhampton Venue Manager & Assistant Venue Manager:

We're seeking an experienced and hands-on Venue Manager who is committed to delivering exceptional customer service and driving a positive workplace culture at our Rockhampton restaurant. Our ideal candidate is motivated, hardworking, and embraces change.

As our Venue Manager, you'll be responsible for leading a team of enthusiastic staff members and ensuring that our customers receive the highest level of service. You'll oversee the daily operations of our restaurant, including managing inventory, scheduling staff, and maintaining our facilities.

Key Responsibilities:

  • Lead a team of staff members to deliver exceptional customer service
  • Oversight of daily restaurant operations, including inventory management and staff scheduling
  • Maintenance of facilities to ensure a clean and safe environment for customers and staff

Requirements:

  • A minimum of 3 years of experience in restaurant or hospitality management
  • Proven experience in motivating and leading teams to deliver exceptional customer service
  • A track record of working towards KPIs and meeting financial targets
  • Excellent communication and interpersonal skills
  • A passion for driving change and continuous improvement
  • Strong organizational and problem-solving skills
  • Ability to work under pressure and in a fast-paced environment

What We Offer:

  • Generous employee discount on all menu items and merchandise
  • Growing company with expanding roles and promotion pathways
  • Strong market position within the industry with ongoing job security assured

$60,000 - $70,000 per year depending on experience