Return To Work and Claims Expert

1 week ago

Melbourne, Victoria, Australia beBeeCoordinator Full time $89,890 - $114,739

Job Description:

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  • The Return to Work Coordinator and Claims Administrator plays a crucial role in managing workplace injuries, ensuring compliance with Return to Work and WorkCover legislation.">
  • This involves delivering responsive, person-centred support throughout the recovery journey, facilitating safe and sustainable return to work outcomes.">
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Key Responsibilities:

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  • Coordinate the end-to-end return to work process for injured employees.">
  • Administer the full lifecycle of WorkCover claims, including lodging claims, registering certificates, and coordinating with internal stakeholders, treating practitioners, and independent medical examiners (IMEs) to ensure timely and accurate case progression.">
  • Conduct regular audits of claims and injury management processes to ensure adherence to legal obligations, internal procedures, and continuous improvement principles.">
  • Provide high-quality administrative and operational support that enables effective functioning of teams, services, and day-to-day operations.">
  • Review pre-employment medical assessments, job demand evaluations, and inherent requirement documentation; ensure assessments frameworks are accurate, current, and aligned with role capabilities and workplace safety requirements.">
  • Monitor and track the progress of claims and return to work plans, reporting against key performance indicators and identifying opportunities to improve recovery outcomes and reduce claim duration.">
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About You:

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  • We seek an individual with relevant tertiary qualifications in Occupational Health and Safety, Allied Health, Nursing, Human Resources, or a related discipline.">
  • Demonstrated experience in return-to-work coordination and claims administration is essential.">
  • The successful candidate will possess excellent written and verbal communication skills, with a track record of preparing accurate documentation, managing sensitive information, and achieving timely outcomes.">
  • A comprehensive understanding of WorkCover legislation, return to work frameworks, and injury management principles is also required.">
">Required Skills and Qualifications:">
  • ">
  • Tertiary qualifications in Occupational Health and Safety, Allied Health, Nursing, Human Resources, or a related discipline">
  • Demonstrated experience in return-to-work coordination and claims administration">
  • Excellent written and verbal communication skills">
  • Comprehensive understanding of WorkCover legislation, return to work frameworks, and injury management principles">
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