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Career Opportunity in Financial Services

3 weeks ago

Echuca, Australia beBeeCustomer Full time $50,000 - $80,000
About the Role

This is an exciting opportunity to make a real impact in people's lives by delivering exceptional customer service and helping customers achieve their financial goals. As a Customer Advisor, you will be at the forefront of our service delivery, providing expert advice and guidance to customers face-to-face and over the phone.

Your role will involve:

  • Exploring customers' needs through in-depth conversations to help them achieve their financial objectives and partnering with different specialists within the branch
  • Supporting our customers with their digital literacy and online banking needs as we continue to innovate our offerings
  • Being the face of the branch and customer service, handling transactions, cash, investigations, and paperwork while keeping risk considerations at the forefront
  • Embracing an attitude of lifelong learning, bringing your brilliant mind, and taking your career to the next level with on-the-job training and external development opportunities
  • Building connections, supporting our customers, giving back, and making our communities a better place while having some fun along the way
What You'll Bring

To succeed in this role, you will consistently deliver exceptional customer service, have experience in a customer-facing environment, strong attention to detail, confidence in communicating with customers face-to-face and over the phone, eagerness to understand and communicate what makes us different, drive for collaboration, and a willingness to learn and grow.

We are looking for someone who is passionate about delivering excellent customer service, has a strong understanding of customer needs, and is able to work collaboratively as part of a team.

What We Offer
  • A dynamic and supportive work environment where you can grow and develop your skills
  • A competitive salary and benefits package, including health and wellbeing support, discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members
  • Access to our corporate university 'BEN U' for ongoing learning and development opportunities
  • A chance to make a real difference in people's lives and contribute to the success of our organization

We believe that a diverse workforce supported by an inclusive culture is central to our success, and we're committed to recruiting the best people from all backgrounds.