Events Operations Manager

5 days ago


Brisbane, Queensland, Australia Howard Smith Wharves Full time
About Us

Howard Smith Wharves is a vibrant waterfront destination that brings together the best of the city into a single thriving destination. Our journey began with our multi award-winning Felons Brewery, and today we boast 13 restaurants, cafes, bars, event spaces, and a hotel.

Job Summary

We are seeking a highly motivated and guest-focused Casual Supervisor to join our dedicated Events team. As a key member of our team, you will be responsible for leading the guest experience and continually looking for opportunities to improve.

Key Responsibilities
  • Lead and coach a diverse team of people to ensure that team culture is at the forefront of everything you do.
  • Visibly active on the floor, leading by example and supporting Food and Beverage Attendants to be the best that they can be.
  • Assist guests with any feedback and action accordingly.
  • Coordinate and manage the logistics of bump-ins and bump-outs for events.
  • Set up venues according to client specifications, ensuring all equipment and facilities are ready.
  • Oversee the smooth operation of small events, from start to finish.
  • Liaise with vendors, clients, and staff to ensure seamless event execution.
  • Troubleshoot any issues that arise during events and coordinate quick solutions.
What We're Looking For
  • Experience in a similar role.
  • Passionate about delivering exceptional guest service.
  • Flexibility to work across a variety of shifts.
  • Be a positive and collaborative team player.
  • Hold a valid Queensland RSA.
Why Work with Us?
  • Development opportunities and career pathways.
  • 50% team discount precinct-wide.
  • Wellbeing initiatives, including team yoga, run club, mindfulness sessions, and access to independent confidential counselling services.
  • Team recognition rewards.
  • Extra week of annual leave after 5 years of service.


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