Personal Banking Consultant, Burwood
1 week ago
At HSBC, we're committed to building a culture where all employees are appreciated and respected, and where opinions count. We're seeking a talented Personal Banking Consultant to join our team at our Burwood Branch.
Key ResponsibilitiesAs a Personal Banking Consultant, you'll be responsible for providing a seamless end-to-end customer experience by advising customers on appropriate products and services. You'll be the brand ambassador for HSBC in our branch, liaising directly with customers and introducing, promoting, and assisting them with digital banking solutions to meet their needs.
You'll also contribute to fulfilling customer needs by providing personal banking products and services with a customer-centric approach, manage customer feedback and enquiries effectively, and participate in ongoing training and development plans.
RequirementsTo be successful in this role, you'll need a proven track record in customer excellence gained in banking, sales, hospitality, or retail. You'll also need the desire to develop your financial expertise and grow your career, as well as the ability to understand and provide solutions to meet individual customer needs.
A passion for delivering first-class customer service and making a difference is essential, as is a proven ability to multitask and strong attention to detail. The Higher School Certificate or equivalent certification is also required.
What We OfferAs an HSBC employee in Australia, you'll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture, and a range of employee benefits, including market-leading subsidised private health cover, enhanced parental pay, and support when returning to work.
We value different perspectives, collaborate across boundaries, take responsibility, and hold ourselves accountable to get things done. Through these values, we're committed to building a culture where all employees are appreciated and respected, and where opinions count.
Applications from First Nations peoples are encouraged. Learn more about careers at HSBC Australia.
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