Customer Experience Ambassador

1 day ago

Townsville, Queensland, Australia beBeeCommunity Full time $50,000 - $70,000
Work with Us

We are looking for a talented individual to join our team as a Community Associate.

As a key member of our team, you will play a vital role in nurturing and supporting our customers at the centre level. You will contribute to the growth and success of your customers, helping them use flexible working to enhance their productivity.

Responsibilities:

  • Build effective relationships with new and existing customers
  • Collaborate with a team to provide our community with everything they need.
  • Create exceptional experiences through every interaction
  • Answer incoming calls and prepare meeting rooms
  • Complete general administrative duties
  • Maintain a professional and inspiring work environment at the centre

Requirements:

  • Effortlessly enthusiastic - bring a positive attitude with excellent customer service skills
  • Resilient - combine an appetite for challenge with adaptability in fast-changing situations.
  • Approachable & influential - build strong relationships with every customer to better deliver on their needs.
  • Proudly diligent - have attention to detail, understanding how high standards feed into the wider revolution.
  • Self-motivated - take ownership and act decisively to solve problems, make time count.

Benefits:

  • Competitive rewards: A competitive package awaits, inspiring five-star service
  • Fantastic environment: Work with local, national and global clients in a world-class work environment
  • Time for you: We operate our centres on a Monday-Friday basis, prioritising work-life balance
  • Training: Structured training and development programmes designed to nurture ambition
  • Career Development: Opportunities to take increased responsibility over centre operations

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