
Service Operations Manager
1 week ago
**Lead Service Professional**:
We are seeking a seasoned Service Leader to manage our restaurant and deli operations. This exciting role requires a proven track record of delivering exceptional service, as well as strong leadership skills to motivate and guide a team in a fast-paced environment.
Key Responsibilities include:
- Ensuring seamless service delivery across both the bistro and deli sections.
- Providing expert guidance and coaching to staff members to enhance their service skills.
- Fostering a positive and collaborative work environment that encourages teamwork and open communication.
Qualifications:
Requirements: Minimum 4 years' experience in hospitality, including supervisory roles; expertise in full restaurant service, table and counter service; passion for wine with strong knowledge and opportunity for input into our wine list; skills in cocktail creation and preparation; some experience with coffee making is an advantage.
What We Offer:
A mix of split and straight shifts provides a flexible working pattern; two weeks off over Christmas and most public holidays off; dynamic role working across both our bistro and deli; chance to work in a friendly, collaborative team and contribute to the growth of our offerings.
Benefits:
Free drinks; free food.
Schedule:
Fixed shift; weekend availability.
Supplementary Pay:
Overtime pay; tips.
Application Question(s):
Are you interested in wine and do you have good wine knowledge?
Experience:
Front of house: 4 years (preferred).
Work Location: In person.
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