Assistant Operations Manager

Primary Location

Frankston South - Penlink
Job Description Summary

The primary purpose of this role is to provide support to the Operation Manager with all aspects of the operational requirements of the Peninsula Link freeway and compliance with the contractual requirements for operations.
About the Role

Key Responsibilities
- Manage the external Freeway Access Process including ensuring that all approvals are in place before an external party has access to the freeway.
- Manage the induction process and undertake inductions as required to ensure that access to the freeway is maintained under controlled conditions with input/support from the HSEQ Advisor on HSEQ requirements.
- Act as the Traffic Management Representative under the Contract, including ensuring that Traffic Management Plans produced by others are compliant with the Contract requirements and standards.
- Manage the training requirements for the Peninsula Link team including maintenance of the Training Needs Analysis and Training Plan and updating of training records as required. Liaise with the HSEQ Advisor on requirements for HSEQ training to maintain compliance.
- Liaise with the HSEQ Advisor on operational actions for HSEQ compliance working collaboratively with the HSEQ Advisor, the project Compliance & Innovations Officer and the Peninsula Link team to ensure Peninsula link is compliant with company requirements and standards.
- Monitoring, collating and providing monthly working hours for the Contract and updating of the Monthly Progress Report for operations.
- Support the Operations Manager with operational reporting requirements and ensuring that reporting is compliant with the Contract requirements, particularly that the evidence for KPIs is robust and correct for audit purposes.
- Champion the correct operational reporting across the Peninsula Link team including ensuring that key documents on operational performance are maintained and accurate, including site diaries, hours worked etc.
- Working with the Operations Manager and Control Room Supervisor ensure that SWMS, operational Plans, procedures and Work Instructions are accurate and robust, including reviewing and updating as required.
- Support the maintenance team with managing effective resourcing (personnel, materials, equipment) and performance (efficiency, activity based costing) as required.
- Provide the focal point for the Contract for operational partners and stakeholders, including establishing relationships with adjacent Councils, Road Authorities etc.
- Support the Control Room Supervisor with the operational deliverables and reporting as required.
- Support the Operations Manager as required, including deputising when required and undertaking actions delegated as required.

Experience required
- Minimum of 2 years experience working within operations on a road.
- Knowledge of operational requirements of a road, particularly a freeway.
- Sound knowledge of operational process and KPI requirements.
- Experience working in an operational team with structured processes.
- Excellent computer skills and good working ability with Microsoft tools.

Qualifications required
- Minimum post high school qualification in a business, process or engineering related field.
- Ideal - qualification in preparation of Traffic Management Plans.

Competencies required
- Enthusiasm to champion process improvements in operational areas.
- Ability to work independently or as part of a team.
- Ability to work proactively with external stakeholders and maintain strong relationships.
- Understanding of management systems and processes.
- Systematic and detailed approach to operational processes.
- Familiarity with contract requirements.
Department

Field Services

How to Apply