Leading Operational Excellence

1 week ago


Brisbane, Queensland, Australia beBeeOperations Full time $120,000 - $150,000

Operations Manager Role Overview:

We are seeking skilled Operations Managers to lead operational development, drive contractual performance, and ensure client satisfaction in Brisbane.

Key Responsibilities:

  • Develop and implement operational plans for single or multi-service solutions across key accounts
  • Create and maintain strategic Account Development Plans involving key stakeholders
  • Propose value-added propositions on contract level
  • Manage staffing and competence development of employees
  • Ensure service delivery meets agreed contract requirements and assigned processes
  • Analyse performance metrics according to contract and company demands
  • Lead and provide guidance, support, and coaching to managers and colleagues while adhering to relevant policies and processes

Requirements:

  • At least 10 years of experience with leading leaders
  • FM industry or complex industry experience
  • Experience working in a large organisation with multiple stakeholders
  • Several years' experience with customer relationship sales and/or consultancy sales
  • Financial management, budgeting, and performance management skills
  • SLA management and KPI reporting expertise

Career Advancement Opportunities:

  • Competitive salary + super
  • Balanced work-life environment
  • Chances to develop your career within our global organisation
  • Learning & Development opportunities


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