
National Store Operations Director
5 days ago
As a strategic and hands-on leader, you will shape the future of our trade store network.
This leadership role drives team culture, program execution, operational excellence, and commercial performance across multiple channels.
- Strategic Leadership & Network Development: Drive the development and execution of the trade store network strategy
- Operational Excellence & Financial Performance: Deliver on key financial and operational targets, including sales and profitability budgets
- Inventory, Merchandising & Category Management: Lead a high-performing national support team operating as a unified network
- In-Store Experience & Design Innovation: Set the benchmark for industry-leading in-store experiences. Oversee the design and execution of new store fit-outs and upgrades
- Network Standards & Service Delivery: Establish and uphold operational standards across the store network
We are seeking an individual with a strong background in network strategy, category management, store design, and team leadership.
The ideal candidate will have a tertiary qualification in a relevant discipline such as commerce, economics, business, or marketing.
- Strategic thinking and category/merchandise management
- Store operations, fixed cost control, and credit processes
- Financial management and distribution experience
- Coaching, team development, and people leadership
- Strong written communication and verbal presentation skills
We offer a range of benefits to support your career growth and wellbeing.
- Fitness Passport: Unlimited discounted access to gyms and pools for you and your family
- Wellbeing Support: Holistic health resources and full EAP coverage
- Health Cover Gap: Claim up to $1000 annually on extras gap costs
- Community Impact: Paid Community Action Day and local giving programs
- Career Growth: Market-leading L&D and real career pathways
- Parental Leave: 20 weeks paid (primary carers) and 2 weeks paid partner leave from day one
- Recognition: Be celebrated through our employee recognition programs
- Discounts: Generous savings on products and partner offers
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