Director of Store Operations

2 days ago


Melbourne, Victoria, Australia beBeeRetail Full time $150,000 - $200,000
Senior Retail DirectorJob Overview:

The Senior Retail Director is a strategic leadership role responsible for developing and executing retail strategies that drive business growth and customer engagement.

This is an exciting opportunity to lead the development of a national store network, focusing on creating immersive in-store experiences that bring the brand's online identity to life.

Key Responsibilities:
  • Lead the rollout and growth of a national store network, including store design, project management, team recruitment, and grand openings.
  • Develop and execute retail strategies that align with the company's overall vision and goals.
  • Champion operational excellence with clear processes around inventory, store-level ordering, and fulfillment (click & collect, ship-from-store).
  • Manage and optimize retail P&L, individual store budgets, and performance metrics.
  • Build and inspire a values-led, high-performing retail leadership team and culture.
  • Collaborate closely with cross-functional teams to align store strategy with digital, marketing, merchandising, and supply chain.
  • Ensure compliance, safety, and ethical standards across all physical operations.
  • Embed customer insights and feedback into ongoing retail improvement and innovation.
Qualifications and Skills:
  • 8+ years of experience in senior retail leadership, ideally with experience launching or scaling store networks in multi-site or national retail environments.
  • Strong visual merchandising capability with an eye for creating fresh, engaging, and branded in-store experiences.
  • Experience working in fast-paced, digitally led or DTC businesses.
  • Excellent communicator with strong cross-functional collaboration skills.
  • Comfortable project managing store builds from the ground up – floorplans, timelines, supplier management, and execution.


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