Customer Experience Lead
2 weeks ago
At the forefront of exceptional customer service and quality transportation solutions, our mission is to elevate supply chain profitability and efficiency.
We are seeking an experienced Customer Service Manager to fill a key role in our organization. Key responsibilities include:
- Delivering timely and professional responses to customer queries and concerns
- Accurately processing invoices and providing comprehensive summaries and reports using industry-standard software and Excel
- Cultivating strong relationships with contractors and third parties to drive customer-centric outcomes
- Maintaining precise business records and performing account reconciliations
In addition to maintaining strong customer relationships, this position also involves:
- Ensuring compliance with established policies, procedures, and standards
- Coordinating personnel activities, including training, supervision, and safety initiatives
- Providing insightful reports and collaborating with senior management to foster growth with customers and suppliers
This opportunity requires:
Premium Customer Service Focus
- Exceptional communication skills
- Proficiency in Microsoft Office (Outlook, Word & Excel)
- Effective time management and self-motivation
- Ability to work independently and as part of a cohesive team
A strong work ethic and adaptability in a dynamic environment are essential for success in this role.
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Experience Leader
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Brisbane, Queensland, Australia Growpro Experience Full time**About us**We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad.**Your functions**- Welcoming students in local coworking (includes airport pick up service)- Negotiation with local partners (related to events and destination activities)- Identifying...
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Customer Experience Lead
2 weeks ago
Brisbane, Queensland, Australia beBeeCustomerExperience Full time $80,000 - $120,000About the RoleWe seek a Customer Experience Lead to join our Centre Management team, focused on delivering exceptional customer experiences and leading teams to provide outstanding service.As a Customer Experience Lead, you will be proactive, hands-on, and dedicated to ensuring teams continuously improve customer experiences.A snapshot of your role:To create...
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Customer Experience Lead
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Brisbane, Queensland, Australia beBeeExperience Full time $120,000 - $150,000Job Overview:We are seeking a Customer Experience Lead to own the end-to-end customer journey for our services in Australia, with seasonal support across New Zealand.This role is responsible for leading the customer experience before, during, and after OPU, with a clear focus on retaining at least 90% of customers, attracting new customers, ensuring seamless...
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Customer Experience Lead
1 week ago
Brisbane, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000Job OverviewThe Customer Service Team Leader role is responsible for leading a team to deliver exceptional customer service and achieve key performance indicators.Leverage leadership skills to drive team performance and meet service level targets.Identify opportunities to improve processes and enhance information flow between stakeholders.Foster strong...
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Customer Experience Lead
6 days ago
Brisbane, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000Job DescriptionWe aim to create exceptional customer experiences through distinctive, authentic, and connected interactions.This role involves leading a high-performing team to consistently deliver outstanding results in customer service.
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Customer Experience Lead
1 week ago
Brisbane, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000Customer Experience LeaderWe're looking for an exceptional leader to shape the future of our virtual banking services and elevate the way we support and partner with millions of customers across their life journey.You'll lead the strategic design and delivery of outstanding customer experiences across all contact channels, driving business growth while...
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Customer Experience Lead
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Leading Customer Experience
1 week ago
Brisbane, Queensland, Australia beBeeCustomerExperience Full time $90,000 - $120,000About the RoleOur organisation is seeking a Customer Experience Leader to lead our Level 1 Customer Care team on a permanent, full-time basis.This role is pivotal in driving customer experience and digital strategies, ensuring our customer care centre operates as a key enabler across the business.As part of the leadership team, you will play a critical role...
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Customer Experience Lead
1 week ago
Brisbane, Queensland, Australia beBeeManagement Full time $90,000 - $120,000About UsWe bring people together and connect locals to their local pubs, enabling great experiences and positive moments.As a leading hospitality provider in Australia, we own and operate venues in over 350 communities across the country, empowering our teams to bring every pub's story to life meaningfully for the locals.We are part of Endeavour Group,...
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Digital Customer Experience Lead
2 weeks ago
Brisbane, Queensland, Australia beBeeCustomer Full time $98,130 - $144,010About the RoleJob SummaryThe Community Manager will be responsible for leading a national team of social media agents who provide customer service via chat on platforms like Facebook, Instagram, and WeChat.The team also supports customers with English as a second language, including those using WeChat in Mandarin and Cantonese, and monitors review sites to...
