Senior Night Operations Manager
1 month ago
Job Summary
We are seeking a skilled Senior Night Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our hotel during night shifts.
About You
You will have 1-2 years of experience in Front Office or hotel operations and possess strong communication, computer literacy, attention to detail, and customer service skills. You must also be able to work rotating night shifts (11:00 pm - 7:00 am), including weekends and public holidays.
Key Responsibilities
- Ensure all guests are attended to promptly and efficiently in the most professional way and without delay.
- Ensure all account postings are accurate and necessary paperwork produced.
- Ensure an accurate cashiering balance is performed at the completion of shifts.
- All complaints to be handled promptly and efficiently.
- Follow company guidelines for adeptly handling emergency situations.
- Complete all audit tasks as specified by the Night Auditors checklist.
What We Offer
We offer a competitive salary package of $65,000 per annum, based on industry standards and location. Our benefits include opportunities for career growth and development, as well as a dynamic and supportive work environment.
Why Join Us?
At AccorHotel, we welcome you as you are and provide a platform for you to grow and learn every day. We support you to make a meaningful contribution to our organization and foster a culture of innovation and teamwork.
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