Superannuation Administrator Role

2 weeks ago

Brisbane, Queensland, Australia beBeeSuperannuation Full time $37

Our team is seeking a skilled Superannuation Administrator to join our fast-growing and client-centric administration team.

We are looking for someone who is passionate about delivering excellent customer service and has experience with a superannuation fund.

The ideal candidate will be responsible for providing comprehensive advice for the management of insurance policies and the assessment of claims.

- The successful candidate will have outstanding customer service skills and be able to deliver an engaging customer experience through inbound and outbound client contact.

- We offer a wide array of services that cover a variety of superannuation fund structures, including accumulation, defined benefit, and account-based pension funds.

- **Key Responsibilities:

- Process insurance claims and underwriting requests in compliance with Fund rules.

- Handle insurance correspondence within defined service standards.

- Receive regular progress reports on claims and underwriting from the Insurer.

- Address member and client inquiries in accordance with legislative and Fund requirements.

- Prepare insurance reporting to the Client Fund within agreed timelines.

- Submit recommendations/claims to the Client Fund and act upon Trustee decisions.

- **Requirements:

- Formal qualification (RG146) and/or degree in Business or Financial Services)

- Previous experience working with a superannuation fund

- Proficiency with MS Office (Excel in particular)

- Problem solving and analytical skills

- Ability to thrive within a corporate and professional work environment.

- **Benefits:

- Highly supportive and enjoyable team environment.

- Corporate office and location close to public transport.

- 3-4 month contract with possibility of extension.

- Full-time position, 5 days per week.

- Working hours from 8:30am to 5:30pm.

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