
Technical Support Specialist
2 weeks ago
Job Opportunity
">This position is ideal for a skilled Technical Support Specialist looking to join our team in Brisbane. The successful candidate will be responsible for delivering exceptional customer service and technical support to our optometry and ophthalmic customers throughout Queensland.
">The role involves various responsibilities, including equipment installation, remote troubleshooting, device repairs, and maintaining effective relationships with customers. We are seeking a motivated individual with excellent problem-solving skills, time management, and communication abilities.
">About the Role
">- Equipment installation and maintenance
- Remote phone and online support
- Device repairs at customer sites and in-service workshop
- Maintaining effective relationships with customers
About You
">To be considered for this opportunity, you will need:
">- Proven success in medical device service and support
- Excellent problem-solving, analytical, and trouble-shooting skills
- Excellent time management and planning skills
- Clear and helpful telephone manner and interpersonal skills
We Offer
">Joining our team will provide you with opportunities to develop your skills every day and enjoy a range of benefits, including:
">- A generous yearly product allowance
- Global volunteering opportunities
- Wide range of career opportunities across our network
We value flexibility, inclusivity, and diversity and strive to create a workplace where everyone feels valued, respected, and empowered.
">Contact Us
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