Technical Support Specialist

4 hours ago

Australia beBeeSpecialist Full time $36,874 - $64,390
Job Title:

Technical Support Specialist

Job Description:

The role of Technical Support Specialist involves providing technical assistance and support to the school's ICT infrastructure and equipment. The successful candidate will be responsible for troubleshooting and resolving technical issues, performing proactive maintenance on ICT equipment, and actively supporting and monitoring the use of school ICT equipment for staff and students.

This is a part-time position that requires the ability to work independently and as part of a team. The ideal candidate will have excellent communication and problem-solving skills, and the ability to prioritize tasks effectively.

Key Responsibilities:

  • Troubleshooting ICT issues, diagnosing faults and arranging for repairs.
  • Actively supporting and monitoring the use of school ICT equipment for staff and students.
  • Performing proactive maintenance on ICT equipment.
  • Troubleshooting classroom projector and sound issues.
  • Actively supporting and monitoring the use of school AV equipment for both staff and visitors.
  • Maintaining the networked PA system that allows announcements and bells to be played.
  • Supporting staff during assemblies in the hall.
  • Assisting teachers in making full use of IT systems such as Office 365, Microsoft Teams, OneNote etc to enhance teaching and learning outcomes for students.
  • Promoting and supporting other tools and resources for teaching staff to support educational outcomes.
  • Assisting with student device management, password resets and retrieval, Wi-Fi connections and general support functions.

Required Skills and Qualifications:

To be eligible for this role, you will need to hold a Paid Employee Positive Notice Blue Card prior to commencement, be eligible to work in Australia for the duration of the appointment, and have a commitment to and understanding of the ethos and traditions of Catholic Education.

Benefits:

This role offers a supportive and collaborative working environment, opportunities for professional development, and the chance to make a positive impact on the school community.

Others:

We are an equal opportunities employer and welcome applications from all qualified candidates.

  • Technical Support Specialist

    2 days ago

    Australia beBeeSupport Full time $80,000 - $100,000

    Technical Support Specialist Job DescriptionOverviewWe are seeking a highly skilled and motivated Technical Support Specialist to provide exceptional technical support to our clients in a large corporate environment. This is an exciting opportunity for individuals who enjoy working with technology and are passionate about delivering top-notch service.As a...

  • Technical Support Specialist

    3 days ago

    Australia beBeeCustomer Full time US$60,000 - US$64,000

    About the Role">We are seeking a skilled Technical Support Specialist to join our dynamic team. In this role, you will provide exceptional customer service and technical support to our clients via email, phone, and chat. You will be responsible for resolving technical issues, improving our self-support center, and collaborating with colleagues to meet...

  • Technical Support Specialist

    5 days ago

    Australia beBeeCybersecurity Full time $90,000 - $110,000

    Job Summary:We are seeking a skilled professional to fill the role of Technical Support Specialist.Key Responsibilities:Liaise between customers and technical teams to resolve issues in a timely manner.Manage workload and tasks, escalating them when necessary to ensure timely resolution.Process audit reports and requirements to maintain legislative...

  • Technical Support Specialist

    5 days ago

    Australia beBeeFieldService Full time $90,000 - $120,000

    Job Overview">We are seeking a skilled Technical Support Specialist to join our dynamic team. As a Technical Support Specialist, you will be responsible for delivering expert repair services for technology solutions, ensuring unmatched customer satisfaction and adhering to the highest standards of safety.">Main Responsibilities:">">Conduct planned and ad hoc...

  • Technical IT Support Specialist

    5 days ago

    Australia beBeeITsupport Full time $65,000

    We are seeking a highly motivated IT Support Specialist to join our professional team.This key role involves providing technical support to thousands of users in both Mac and Windows environments, with a focus on prompt resolution of incidents.Key Responsibilities:Provide comprehensive technical support to users in a mixed environment.Maintain an up-to-date...

  • Technical Support Specialist

    5 days ago

    Australia beBeeSupport Full time $72,000 - $96,000

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team.Main Responsibilities:To provide timely and effective technical support to our clients via phone, email or remote desktop access.To troubleshoot and resolve complex technical issues in a timely manner.To escalate unresolved issues to higher level teams when necessary.To...

  • Technical Support Specialist

    1 day ago

    Australia beBeeSupport Full time $60,000 - $80,000

    **Job Summary**The Technical Support Specialist plays a vital role in delivering exceptional customer experiences and ensuring product reliability.Key Responsibilities:Providing Expert Technical GuidanceTroubleshooting hardware and software issues with easeLog and track support requests in our helpdesk system for seamless resolutionElevate complex cases to...

  • Australia Technical Support Specialist

    5 days ago

    Australia beBeeTechnical Full time $70,000 - $90,000

    Technical Support SpecialistThis is an exciting opportunity to work as a Technical Support Specialist in Australia.Job Responsibilities:Provide technical support by phone and on-site (repairs, maintenance, installations).Visit hospitals and client sites to perform repairs and offer training.Handle service calls and follow up until resolution and customer...

  • Technical Support Specialist

    2 days ago

    Australia beBeeSupport Full time $60,000 - $100,000

    Job OpportunityWe are seeking a highly skilled Technical Support Specialist to join our team.The successful candidate will be responsible for:Troubleshooting technical issues efficiently and effectively using remote support tools.Classifying and prioritizing incoming requests and incidents.Maintaining accurate records of client information, configuration...

  • IT Technical Support Specialist

    5 days ago

    Australia beBeeSupport Full time $80,000 - $110,000

    As a technical support specialist, you will be the first point of contact for customers. This role involves providing timely and effective assistance with various technical issues.Role OverviewThis position requires the ability to troubleshoot and resolve problems related to:Windows 10 and O365 supportWindows Server 2008-2020 support (provisioning accounts,...