
Warehouse Operations Leader
2 weeks ago
Daisy & Hen began in 2016, and from humble beginnings has grown into one of Australia's most loved baby & children's multi-brand retailers.
We deliver exceptional customer experiences and connect deeply with our community. Every product we stock is intentionally curated for function, style, and quality. We are proud to be a leading stockist for incredible brands like Jellycat, Tiger Tribe, Huxbaby, Connetix, Olli Ella, and others.
This role is based at our headquarters, with a network of stores here in SA, and others coming soon. We're an independent business, doing exciting things right here in SA.
About the role:
We are looking for a values-driven Warehouse Stock Manager to lead warehouse operations with heart, high energy, and a commitment to process.
This is a hands-on leadership role managing the full lifecycle of stock—from incoming deliveries and store allocations to warehouse organization and inventory management—while leading a team.
Responsibilities include:
- Leading, coaching, and inspiring an engaged team culture.
- Planning daily workflows for all warehouse stock functions, supporting the team to deliver accuracy and efficiency metrics, while embodying company values.
- Maintaining a well-organized and optimized warehouse, managing stock integrity and accuracy, including stock takes and minimizing stock loss, compliance, and data-driven results.
- Partnering with stores and fulfillment teams to ensure customers receive the right stock at the right time.
- Staying engaged and knowledgeable about products, industry trends, and market developments.
- Driving improvements in systems and processes.
- Managing rosters, attendance, team availability, and policy & procedure compliance.
- Contributing to broader business strategy and accessing unique learning opportunities.
To be successful in this role, you will need:
- A passion for process and accuracy, understanding that well-managed stock underpins exceptional customer experiences.
- An ability to love our products, particularly cute baby items and Jellycats.
- Experience as an experienced leader who coaches, inspires, and develops a team with professionalism and care.
- A positive attitude, high energy, and a willingness to foster a joyful, engaged, high-performing warehouse culture.
- Confident communication skills, listening well, empowering others, and providing clear direction and constructive feedback.
- Commercial acumen, resilience, and solution-focused approach, balancing team wellbeing, operational efficiency, and data-driven results.
- Accountability, organization, and adaptability, with great attention to detail, planning skills, and the ability to manage competing priorities and take ownership of stock operations.
- Physical fitness, able to perform repetitive heavy lifting and manual work in a non-temperature-controlled warehouse environment.
This is a rare opportunity to join a fast-growing business in a key management and leadership position.
We offer a competitive salary, full-time hours, Monday to Friday, with some Saturdays required per year.
You'll enjoy flexibility, support from a close-knit team, ongoing training & development, and career growth as we expand.
We also offer access to industry events, ongoing learning, a generous employee discount, and quarterly team events.
How to Apply:If you're the right fit, please send your resume and a short cover letter explaining why you're the best candidate.
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