Lead Service Centre Manager for Access Canberra
2 weeks ago
About the Role
Access Canberra is seeking a highly skilled leader to fill the position of Service Centre Manager.
This role will involve leading and motivating a dedicated team to deliver exceptional customer service and information in a superior environment.
As a leader in the Access Canberra team, you will be responsible for fostering a collaborative and inclusive workplace culture.
Key responsibilities will include:
- Developing and implementing strategies to improve customer service and experience;
- Liaising with customers, colleagues, and stakeholders across Access Canberra and other parts of the ACT Government;
- Motivating and leading a high-performing team to achieve outstanding results;
Access Canberra is committed to creating an inclusive workplace and welcomes applicants from diverse backgrounds.
Selection Criteria
Selection for this role may be based on application and referee report only.
A merit pool will be established from this selection process and will be used to fill vacancies over the next 12 months.
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