Service Centre Manager

3 weeks ago


Canberra, ACT, Australia ACT Government Full time

About the Role

Access Canberra is seeking a skilled leader to join our team as a Service Centre Manager. As a key member of our leadership team, you will be responsible for leading and motivating a dedicated team to deliver exceptional customer service.

Key Responsibilities

  • Lead a team of customer service professionals to deliver information and services in a superior customer environment.
  • Liaise with customers and colleagues across Access Canberra and other parts of the ACT Government.
  • Develop and implement strategies to improve customer satisfaction and service delivery.

What We Offer

As a leader at Access Canberra, you will have the opportunity to work in a dynamic and supportive team environment. We offer a range of benefits, including professional development opportunities and a competitive salary package.

Selection Criteria

Selection may be based on application and referee report only. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.


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