Rural Industry Support Professional

2 days ago

NewcastleMaitland, Australia beBeeCustomer Full time $60,000 - $80,000
Job Opportunity

We are seeking a skilled professional to join our team as a Customer Service Specialist. This role involves managing competing priorities and delivering exceptional customer service.

The ideal candidate will have experience in sales administration, customer service or logistics and be able to build relationships with existing customers and resolve issues effectively and efficiently.

About the Role
  • This is an opportunity to work in a dynamic environment where you can make a real difference in providing excellent customer service and support to our clients.
Key Responsibilities
  1. Develop and maintain strong relationships with customers by becoming their first point of contact for inquiries and providing exceptional service via email and over the phone.
  2. Communicate and collaborate with internal stakeholders to manage inventory levels, transportation, and distribution across Australia.
  3. Handle credit approvals, disputes, and reconciliation in alignment with company policies.
  4. Provide accurate quotes and address general customer queries, converting them into sales opportunities where possible.
  5. Oversee the end-to-end process of order fulfilment, ensuring orders are processed accurately, timely, and in line with customer expectations.
  6. Address customer complaints by utilising our quality management system, working closely with internal teams to ensure timely resolution and closure of issues.
Qualifications and Skills
  • Previous experience in sales administration, customer service or logistics.
  • Ability to build relationships with existing customers and resolve issues effectively and efficiently.
  • Detail-oriented and committed, prioritizing accuracy and efficiency.
  • Experience in wholesale, logistics, and distribution of physical goods is advantageous.
  • Strong knowledge of agricultural and rural products is highly regarded.
  • Excellent communication, negotiation and interpersonal skills.
  • Experience using Salesforce or other CRMs is highly regarded.
  • Experience in a SAP ERP is desirable.
Benefits
  • Generous parental leave: 20 weeks paid Primary Carer Leave and 3 weeks paid Partner Leave for eligible employees after 12 months of service.
  • Access to long service leave after 5 years of service (LSL) for eligible employees.
  • Employee Benefits Program: discounts for employees and their network on a wide range of brands.
  • Recruitment referral awards: $1500 for referring a candidate who is hired.
  • Corporate health insurance discounts for employees.

  • Rural Industry Customer Support Specialist

    7 hours ago

    Newcastle-Maitland, Australia beBeeCustomerService Full time $40,000 - $60,000

    Rural Customer Service RepresentativeDevelop strong relationships with customers, provide exceptional service and support in a dynamic rural industry environment.Foster long-term relationships with customers to deliver seamless customer experiences.Communicate effectively with internal stakeholders to manage inventory, transportation and distribution across...

  • Rural Industry Customer Relations Specialist

    4 days ago

    Newcastle-Maitland, Australia beBeeCustomer Full time $65,000 - $85,000

    About the RoleOur ideal candidate has experience in sales administration or customer service and a passion for delivering exceptional results in rural industries.Develop strong relationships with customers, become their first point of contact, and provide outstanding service via email and phoneCollaborate with internal stakeholders to manage inventory...

  • Rural Allied Healthcare Professional

    6 hours ago

    Newcastle-Maitland, Australia beBeeOccupation Full time $100,000 - $140,000

    Occupational Therapy OpportunityWe are seeking a skilled occupational therapist to provide services to clients in rural and remote communities.About the Role:This is an exciting opportunity to make a meaningful difference in the lives of Australians living in rural areas.Key Responsibilities:Deliver occupational therapy services to clients with a focus on...

  • Rural Healthcare Support Role

    2 days ago

    Newcastle-Maitland, Australia beBeeCare Full time $60,000 - $80,000

    Rural Healthcare Support RoleThis is an exciting opportunity to make a tangible impact while gaining unique professional and personal experiences.As a Rural Healthcare Support Worker, you will provide person-centred care and support to clients with a variety of needs, including those with dementia and high care requirements.You will be responsible for...

  • Rural Industry Customer Experience Specialist

    2 days ago

    Newcastle, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000

    Customer Service PositionOur ideal candidate will possess excellent communication and relationship-building skills to deliver outstanding customer experiences in a dynamic, fast-paced environment.Develop strong relationships with customers through timely and professional email and phone interactions.Collaborate closely with internal stakeholders to manage...

  • Occupational Therapist – Rural LAP

    19 hours ago

    Newcastle-Maitland, Australia Bendigo Advertiser Full time

    OverviewJoin to apply for the Occupational Therapist – Rural LAP role at Bendigo AdvertiserThe Rural Locum Assistance Program (Rural LAP), a subsidiary of the multi-award-winning, Australian-owned healthcare provider, Aspen Medical, plays a key role in supporting the Australian Government's rural workforce capacity agenda by delivering essential healthcare...

  • Support Worker for Rural Property

    2 days ago

    Newcastle-Maitland, Australia beBeeCompassionate Full time $55,000 - $75,000

    About this RoleThis is a unique opportunity to make a genuine difference in the life of an individual living on a rural property. As a compassionate and committed support worker, you will play a vital role in supporting their independence and wellbeing in a familiar and meaningful environment.The ideal candidate will have experience working with older...

  • Rural Operations Coordinator

    4 days ago

    Newcastle-Maitland, Australia beBeeCustomerService Full time $40,000 - $80,000

    About The Role"> An exciting opportunity for a results-driven professional with experience in sales administration or customer service to join a leading organization in the rural industry. This role is the hub between sales teams, dispatch centres, and various depots across ANZ, ensuring seamless operations and exceptional service delivery.Develop and...

  • Rural Speech Pathology Leader

    2 days ago

    Newcastle-Maitland, Australia beBeeLeadership Full time $56,680 - $58,252

    Speech Pathology Leadership RoleThis role combines hands-on clinical work with leadership responsibilities. You will deliver outreach services to a rural area, working with adults and children on swallowing and communication needs.Deliver outreach speech pathology services in a rural setting (adults and children) on swallowing and communication needs.Provide...

  • Rural Store Operations Associate

    3 days ago

    Newcastle-Maitland, Australia beBeeCustomer Full time $50,000 - $80,000

    Dynamic Rural Products Delivery SpecialistThis is a unique opportunity to play a hands-on role in a dynamic store environment, connecting directly with customers, supporting local agriculture, and ensuring smooth, friendly service from warehouse to farm gate.About the RoleYou will be delivering products safely and reliably to local farms and businesses. You...