Claims Settlement Specialist

4 days ago


Brisbane, Queensland, Australia beBeeNegotiation Full time $103,000 - $124,999

Settlements and Claims Professional

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We foster an environment where professionals can thrive and help transform their industry through continuous learning and skill development.

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Our Approach:

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  • Customer-centric in all aspects of work\
  • Empower employees to make a positive impact\
  • Trust them to do what's right\
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About the Role:

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This position contributes to financial outcomes by developing strategic settlement processes. The role involves coaching and mentoring claims staff on negotiation and settlement techniques, as well as working with legal providers to achieve fair outcomes.

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Key Responsibilities:

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  • Representing at settlement conferences\
  • Developing strategies for early and effective settlement negotiations\
  • Supporting business areas to assess entitlement and risk\
  • Providing high-quality settlement advice and action\
  • Identifying matters where reputational risks exist or sensitive matters are identified\
  • Supporting strategic claims management\
  • Assisting with regulatory requirements and reviews\
  • Proactively identifying business improvement opportunities\
  • Providing training and support to case managers\
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Required Skills and Qualifications:

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This role requires:

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  • Prior experience in conducting settlement conferences\
  • Extensive technical knowledge in CTP personal injury claims\
  • Excellent negotiation and communication skills\
  • Solid business acumen and data management experience\
  • Able to manage internal and external stakeholders\
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What's On Offer:

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This role offers a flexible work environment, a permanent opportunity, national team collaboration, a competitive salary package, and a range of attractive benefits including insurance discounts.


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