Ticketing Operations Manager
5 days ago
About Our Company
Live Nation Australia Venues is part of Live Nation Australasia, dedicated to delivering strategic leadership, innovation, growth, and efficient management of our venue portfolio.
The Position
This exciting opportunity has arisen for an experienced Event Coordinator to join our dynamic team at Festival Hall, one of Melbourne's premier music venues. As Event Coordinator, you will be responsible for supporting the management team across various aspects of venue operations.
Main Responsibilities
Events and Ticketing
- Work closely with Ticketmaster to ensure seamless ticketing operations.
- Support Event Managers in coordinating event staff, security, and services.
- Prepare and distribute essential event documents to stakeholders.
- Recruit, train, and manage Front of House casuals to deliver exceptional customer experiences.
- Drive the effective operation of F&B and merchandise operations.
- Coordinate events and functions as directed by Event Managers.
- Develop and implement risk assessments for designated events.
- Manage event records in our database system.
- Provide cover for Event Managers during periods of leave.
- Foster positive relationships with tour managers, promoters, and visiting touring group staff.
Marketing
- Maintain the accuracy and relevance of the Festival Hall website.
- Curate and schedule engaging content for social media platforms.
- Liaise with internal teams and venue hirers to develop event marketing strategies.
About You
- Demonstrate excellent communication, problem-solving, and organizational skills.
- Possess a proven track record of delivering results in a fast-paced environment.
- Showcase adaptability, resilience, and ability to thrive in a dynamic workplace.
- Demonstrate proficiency in MS Office and strong IT skills.
- Display confidence in leadership and mentoring others.
- Able to work flexible hours, including nights, weekends, and public holidays as required.
- Knowledge of ticketing systems and experience in event coordination are highly desirable.
Perks
- Thriving music-focused work environment encouraging collaboration and creativity.
- Opportunities for professional growth, career advancement, and continuous learning.
- Access to exclusive concerts, events, and entertainment perks.
- Inclusive workplace culture embracing diversity, equity, and every individual's voice.
- Comprehensive benefits package including health insurance, wellness programs, and mental health support.
-
Ticketing Operations Lead
2 days ago
Melbourne, Victoria, Australia Live Nation Full timeTicketing Operations Lead Job DescriptionTicketmaster is seeking an experienced Ticketing Operations Lead to join our team and drive revenue growth through effective ticketing operations. The successful candidate will have a strong understanding of ticketing systems and processes and be able to develop and implement operational plans that meet business...
-
Ticketing Operations Lead
6 days ago
Melbourne, Victoria, Australia Aaron Sansoni Group Full timeKey ResponsibilitiesThe Event Success Manager will be responsible for:Managing event ticketing operations, allocations, tracking, and reporting.Providing exceptional customer service through the customer service inbox, live chat, and SMS communications.Leading a team of Virtual Assistants (VAs) in event confirmation calls and follow-ups.Working closely with...
-
Membership & Ticketing Operations Lead
4 hours ago
Melbourne, Victoria, Australia PeopleVue Solutions Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from PeopleVue SolutionsDirector & Principal Consultant @ PeopleVue Solutions | HR ExpertiseMembership & Ticketing Operations LeadMelbourne | Full-time | Sports & EntertainmentAre you passionate about football and delivering an exceptional fan experience? Our client...
-
Ticketing and Membership Support Specialist
6 days ago
Melbourne, Victoria, Australia Melbourne Football Club Full timeWe're looking for a skilled and experienced Ticketing and Membership Support Specialist to join our team at the Melbourne Football Club. In this role, you will be responsible for providing exceptional customer service to our members and stakeholders, while managing ticketing programs for internal and external events.You will work closely with our team to...
-
Ticketing and Events Professional
5 days ago
Melbourne, Victoria, Australia Live Nation Entertainment Full timeJob SummaryFestival Hall, one of Melbourne's iconic heritage-listed music venues, seeks a highly skilled Event & Ticketing Coordinator to support the management team across ticketing, marketing, F&B, and other venue requirements.The OpportunityThis role offers a unique chance to work in a vibrant, music-focused workplace, fostering creativity and...
-
Air Tickets Business Systems Coordinator
7 days ago
Melbourne, Victoria, Australia Helloworld Group Full timeJob SummaryThe Technical Support Services Coordinator will play a key role in supporting the Air Tickets Business Systems team. The successful candidate will have excellent communication skills, a strong understanding of Global Distribution Systems, and experience in the Travel Industry.About YouYou must have a Year 12 high school equivalency and...
-
Pricing Operations Manager
2 days ago
Melbourne, Victoria, Australia Live Nation Full timeJob DescriptionTicketmaster, a leading ticket marketplace and live event ticketing products service provider, is seeking a skilled Pricing Operations Manager to support the operational functions of its pricing products. This role involves developing a deep understanding of dynamic/market pricing across various industries and driving revenue growth...
-
Concert Venue Operations Manager
5 days ago
Melbourne, Victoria, Australia Live Nation Entertainment Full timeAbout the RoleFestival Hall is seeking an experienced Event & Ticketing Coordinator to join our team in Melbourne. As a key member of the venue management team, you will be responsible for coordinating ticketing requirements, assisting with event staff rostering, and supporting the effective operation of F&B and merchandise operations.Key...
-
Senior Cyber Security Operations Manager
5 days ago
Melbourne, Victoria, Australia NTT Full timeKey ResponsibilitiesMonitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature.Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed...
-
Data Center Operations Manager
4 days ago
Melbourne, Victoria, Australia Amazon Full timeAbout the RoleWe are seeking an experienced Data Center Operations Manager to join our team. In this role, you will prioritize and resolve trouble tickets, share best practices in Data Center Operations, and contribute to improving operational efficiency.Job DescriptionThis role requires a strong background in computer hardware troubleshooting and repair...
-
Strategic Operations Manager
2 days ago
Melbourne, Victoria, Australia Food and Wine Full timeFood and Wine is looking for a Strategic Operations Manager to join its team. As a Senior Project Manager, you will be responsible for developing, launching, and managing events from A to Z.You will work closely with the marketing team to ensure events make an impact in terms of ticket sales and coverage. You will also be responsible for owning the strategic...
-
Operational Team Manager
4 days ago
Melbourne, Victoria, Australia Bupaoptical Full timeJob Description:The opportunity to excel in a key leadership role within Bupa Asia Pacific's People Function. As a Dimensions Support Team Lead, you will be responsible for leading a team of UKG Dimensions Support Consultants and managing pay period close activities in collaboration with the Business.You will also be accountable for the overall management of...
-
Operations Manager
5 days ago
Melbourne, Victoria, Australia Programmed Full timeWe are seeking an experienced Operations Manager to oversee the successful roll-out of a new work order management system. This exciting role will involve managing the implementation and transition of the field ticketing management system, ensuring its smooth integration into daily operations.This is an excellent opportunity to take on a pivotal role in...
-
Physical Security Operations Lead
5 days ago
Melbourne, Victoria, Australia Wipro Full timeAbout the JobWe are seeking a highly skilled Physical Security Specialist to join our team at Wipro. This is an exciting opportunity to work in a fast-paced environment where you will be responsible for managing security incidents, configuring access control systems, and providing exceptional customer service.Key ResponsibilitiesManage and resolve...
-
Cyber Security Operations Specialist
5 days ago
Melbourne, Victoria, Australia Wipro Full timeAbout the RoleWe are seeking a skilled Physical Security Specialist to join our team at Wipro. This is an exciting opportunity to work in a fast-paced environment where you will be responsible for configuring and modifying access control systems, managing security incidents, and providing exceptional customer service.Key ResponsibilitiesConfigure and modify...
-
Site Operations Lead
5 days ago
Melbourne, Victoria, Australia Citywide Full timeAbout the RoleThe Waste Operations Specialist will play a critical role in ensuring the smooth running of our Dynon Rd facility.Key responsibilities include:Coordinating with Front End Loader and Excavator operators to maintain optimal process flow.Maintaining a safe working environment through regular vehicle inspections and audits.Ensuring compliance with...
-
Waste Operations Specialist
5 days ago
Melbourne, Victoria, Australia Citywide Full timeAbout the RoleThe Facility Coordinator will be responsible for the day-to-day operation of the Dynon Rd facility, ensuring efficient processing of waste and providing a disposal point for commercial customers.Key responsibilities include:Coordinating with Front End Loader and Excavator operators to maintain optimal process flow.Operating heavy machinery such...
-
Excavator Loader Operator Team Member
1 day ago
Melbourne, Victoria, Australia Rapidcrushing Full timeRequired Attributes and SkillsRII tickets are highly desirable.Previous experience working with Loader/Excavator (30 tonne and above).Operators tickets – Loader or Excavator.Red/White Card.In addition to your technical skills, we are looking for individuals who are stable, long-term employees. You will become part of a dynamic and supportive work...
-
Managed Security Services Senior Lead
5 days ago
Melbourne, Victoria, Australia NTT Full timeWhat You'll DoWork independently to resolve escalated incidents/requests in a timely manner within the agreed SLA.Monitor work queues and provide support to clients where the ticket is highly technical or sophisticated in nature.Manage the resourcing requirements of a 24x7 on-call security operation team.Develop and implement training and development...
-
Technical Relationship Manager
6 hours ago
Melbourne, Victoria, Australia Datacom Full timeThe Ideal CandidateWe are seeking a highly experienced technical professional to join our team as a Technical Relationship Manager.As a key member of our Customer Delivery team, you will be responsible for developing and maintaining strong technical relationships with Datacom & customer technical teams, and playing an active role in escalated tickets, CAB,...