Front Desk Support Specialist

22 hours ago


Maitland, New South Wales, Australia Verto Full time

About VERTO

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VERTO has been operating as a not-for-profit organisation that positively transforms the lives of individuals through the services we offer for over 40 years. Our services include employment services, indigenous services, community services, tenants advice & advocacy, training and financial counselling.

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About the Role

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This is an exciting opportunity to join our team in Maitland as a front desk support specialist. As the initial point of contact for customers accessing VERTO services, you will be responsible for managing client flow, ensuring excellent customer service and supporting our employment services teams in assisting candidates to secure sustainable employment with local employers.

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  • Main Responsibilities\
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  2. Deliver outstanding customer service and be the first point of contact for clients & customers of VERTO;\
  3. Complete front desk reception duties;\
  4. Complete administrative duties;\
  5. Maintain training room and office facilities;\
  6. Complete sensitive file management and archiving;\
  7. Attend to customer enquiries over the phone and front counter.\
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About You

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We are looking for someone with highly developed communication skills and the ability to assist our clients and employers. You should have excellent time management and organisational skills, be able to thrive in a busy, rapidly changing environment and have a great team work ethic. Good administrative skills and computer literacy are essential, with knowledge of the employment or community services industry desired but not essential.

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Benefits

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  • A competitive salary between $65,000 to $80,000 per annum depending on experience;\
  • Salary packaging with up to $15,900 tax free options;\
  • Additional $2,650 Meals and Entertainment tax free salary packaging benefits;\
  • Above award leave entitlements including 5 weeks annual leave;\
  • Internal traineeship and leadership programs;\
  • Salary continuance insurance;\
  • Access to company sponsored formal qualifications;\
  • Access to free counselling though our Employee Assistance Program.\
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Contact Us

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If you are interested in this opportunity, please submit your application, including a tailored resume suited to this role, along with contact details for two current work related referees.



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