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    1 day ago

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    2 weeks ago

    Darwin city centre, Northern Territory, Australia Oaks Hotels Full time

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Food and Beverage Service Associate

2 months ago

Darwin city centre, Northern Territory, Australia Hilton Hotels Full time
{"title": "Food and Beverage Attendant", "description": "Delivering Exceptional Guest Experiences

A Food and Beverage Attendant plays a vital role in ensuring every guest has a memorable experience in our restaurants, bars, room service, banquets, and in-hotel cafes. We strive to exceed our guests\u2019 food, beverage, and culinary expectations.

Key Responsibilities:

  • Provide exceptional service to guests, ensuring their needs are met in a timely and efficient manner.
  • Work collaboratively with the team to maintain a clean and well-organized service area.
  • Manage customer accounts efficiently, ensuring accurate settlements and resolving any issues promptly.
  • Respond to guest queries in a polite and helpful manner, providing accurate information and resolving any concerns.

What We Look for in Our Team Members:

  • A friendly, positive, and energetic disposition.
  • A commitment to delivering exceptional guest service.
  • A willingness to learn new skills and techniques.
  • Smart and tidy appearance.
  • Excellent communication skills in the local language.
  • Flexibility, reliability, and responsiveness to a range of work situations.
  • Ability to manage a variety of customer types, inquiries, and complaints.
  • Knowledge of alcoholic beverages and mixing of drinks.
  • Previous food hygiene experience.
  • Electronic ordering systems experience.
  • Cash handling experience.

About Hilton:

Hilton is a leading global hospitality company, offering a range of accommodations, services, and amenities to business and leisure travelers. Our vision is to fill the earth with the light and warmth of hospitality, and we strive to create remarkable experiences for our guests every day.

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