Front Office Ambassador

1 day ago

North Mackay, Queensland, Australia beBeeReception Full time $60,000 - $80,000

**Job Title:** Front Office All Rounder

About the Role

We are seeking a highly skilled and motivated Reception Agent to join our team. As a key member of our front office team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience with us.

Key Responsibilities:
  • Greet and check-in guests, responding to requests and settling accounts in a prompt and professional manner.
  • Take initiative to add a personalized touch to each guest's stay, promoting hotel facilities and opportunities for up-selling.
  • Prioritize tasks and manage competing demands in a fast-paced environment.
Requirements:

To succeed in this role, you will require:

  • A service-focused personality with excellent communication and interpersonal skills.
  • The ability to work shifts, including afternoon and evening shifts, and be available on weekends.
  • Experience in a similar role is an asset, as is proficiency in Opera or a related system.
  • Fluency in English is essential.
Benefits

As a valued member of our team, you can expect:

  • Opportunities for career growth and development through our Academies and learning programs.
  • An employee benefit card offering discounted rates at Accor properties worldwide.
  • The chance to make a difference through our Corporate Social Responsibility activities.
About Us

We are an inclusive company committed to attracting, recruiting, and promoting diverse talent. We welcome applicants from all backgrounds and encourage you to apply if you share our values and passion for delivering exceptional customer experiences.

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