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Front office Supervisor
2 weeks ago
Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.
Job Description
Front Office Supervisor
Passionate about guest interaction, and being the face of the hotel? As a Front Office Supervisor, you will lead your team to create unforgettable hotel experiences for our guests.
What is in it for you:
Work in a small team, where you will have opportunity to be exposed to all processes and workings of a hotel
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference in the local community through our Corporate Social Responsibility activities
What you will be doing:
Assist in leading, mentoring and training the Front Office Operations team
Supervise and delegate duties; Ensure brand standards are maintained
Liaise with housekeeping to ensure the highest standard of cleanliness and visual appeal
Your experience and skills include:
Service focused personality is essential and a passion for pleasing people
Previous experience in a similar leadership role is an asset as well as experience in Opera Cloud
Qualifications
Your experience and skills include:
Opera Cloud experience
Previous experience in a similar leadership role is an asset
Strong interpersonal and problem solving abilities and the ability to lead by example
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.