Customer Loyalty Expert

3 days ago

Dandenong, Victoria, Australia beBeeRetention Full time $98,765 - $123,456
Job Overview

We are seeking a skilled professional to join our team as a Retention Manager.

  • The ideal candidate will have an understanding of the telco industry and experience in a similar role.

In this position, you will be responsible for developing strategies to retain customers and increase their lifetime value.

Key Responsibilities:
  • Develop and implement retention strategies to reduce customer churn and improve overall customer satisfaction.
  • Analyze data to identify opportunities to improve processes and develop initiatives that drive growth.
  • Create high-performing teams that deliver exceptional results.
Requirements:
  • Excellent customer service skills and strong conflict resolution skills.
  • In-depth knowledge of sales and marketing software and advanced organizational skills.
About Us

We're looking for someone who is passionate about delivering exceptional results and thrives in a fast-paced environment.

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