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Retail Customer Experience Observer

3 weeks ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $50,000 - $70,000
Customer Experience Reviewer

We are seeking a detail-oriented individual to pose as a customer and observe retail store presentation, service, selling skills, and cleanliness. This role involves making detailed observations about the experience and providing accurate feedback to our clients.

The ideal candidate has an excellent memory, is reliable, has great communication skills, and access to the internet. Surveys can take from 10 minutes to 1 hour to complete.

Main Responsibilities:
  • Visit retail outlets and observe store presentation, service, selling skills, and cleanliness
  • Make detailed notes about the experience
  • Provide accurate and detailed feedback to our clients
Requirements:
  • Excellent observation and note-taking skills
  • Reliable and responsible
  • Great communication skills
  • Access to the internet
Benefits:

This role provides valuable opportunities for individuals to gain insight into retail operations and contribute to the improvement of customer experiences.