
Senior Technical Specialist
7 hours ago
We are seeking a skilled professional to fill the role of Field Applications Specialist. This position will be responsible for providing technical support and application expertise to customers utilizing Hamilton products.
- Main Responsibilities:
- Develop application-specific protocols on Hamilton products by interpreting procedures provided by the customer or sales team.
- Troubleshoot application protocols and instrumentation.
- Provide training and educational resources to customers and internal teams.
- Collaborate with cross-functional teams to develop complex automated instrumentation solutions.
- Demonstrate programming skills and software functions of liquid handling equipment.
- Participate in the development and testing of new applications and technologies.
- Contribute to the growth and development of company knowledge base.
- Maintain relationships with existing customers through regular communication and support.
- Identify opportunities for business growth and development.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Familiarity with laboratory and process control systems.
- Proficient computer skills, including Microsoft Suite and HubSpot.
- This is a full-time position that requires travel nationally and internationally.
- The ideal candidate will have a strong background in science, engineering, or a related field.
- Minimum three years of technical experience in the process analytics market.
- Experience with programming languages and automated laboratory equipment is preferred.
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