
Event Support Professional
2 weeks ago
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A world-class, record-breaking event needs a dedicated team to deliver it. We are hiring for a Player Services Assistant to join our Player Services team to ensure a seamless experience for players during the Australian Open 2026.
This is a full-time fixed-term contract from October 2025 to February 2026. As a seasonal role, we require full availability and flexibility across the summer months, December – February.
If you're ready to help us serve up real impact, we'd love to hear from you. We're committed to reflecting the communities we work and play in.
About The Role- Provide comprehensive support for player services, including the administration of visas, accreditation, accommodation, and other player needs as required in the lead-up to the tournament
- Ensure a high-level of professional service by promptly directing player inquiries to the relevant tournament areas during the event
- Monitor communication channels for players and deliver timely updates
- Assist in the planning, design, and setup of player areas at the AO
- Support with player gifting and entertainment
- Support in the supervision of the Player Services Team
- Assist with the promotion and supervision of Player Activations and Championship Celebrations
- Offer administrative support in developing training sessions and operational manuals for player services
- Collaborate with departments and external suppliers
To be successful in this role you will have:
- Excellent administrative and organisational skills with a high attention to detail
- Ability to effectively time-manage and prioritise conflicting tasks to meet deadlines
- Demonstrated ability to exercise sound judgement in situations requiring complex decision-making
- Highly developed computer skills with experiences in databases and Microsoft suite
- Proven experience in events, event management, sports administration or similar
- Preparedness to be flexible in regard to working hours and arrangements relating to work associated with the event
- Career development with a range of formal education and on the job training opportunities
- Tickets to the Australian Open
- Monthly health & wellbeing activities with access to CorePlus Pilates
- Onsite gym, tennis facilities & free onsite car parking
- A range of discounts from sponsorship partners
We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.
Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen. We encourage you to follow us on LinkedIn to stay up to date on the latest news and opportunities.
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