Administration Support Professional
2 days ago
We are seeking a dedicated and skilled professional to fill the position of Administration Officer. This role will provide high-level administrative support across the Academic Support Unit, working in close partnership with schools to ensure the smooth delivery of academic programs and initiatives.
Key Responsibilities- Provide high-level support and advice across a broad range of administrative activities in support of the schools that contributes to the academic endeavours including progression of students through their programs, in particular support QTPA (Quality Teachers Practical Assessment).
- Support school-based events;
- Enhance processes using a continuous improvement and best practice ethos;
- Cultivate an exceptional customer experience aligned with the university's strategic objectives.
You are an effective communicator able to clearly explain processes and produce accurate, well-structured documents. Highly organised and adaptable, you manage multiple priorities and deadlines with confidence while working both independently and as part of a team.
Requirements- A degree or equivalent combination of relevant experience and/or education or training;
- Significant experience providing customer-focused administrative support, including:
- Setting up and managing complex scheduling scenarios;
- Excellent stakeholder management - the ability to respond to and liaise effectively, with the individual needs of students, staff and external stakeholders from diverse backgrounds;
- The ability to interpret and apply policies and procedures;
- Experience in organising and supporting events;
- Strong computer literacy including the ability to use databases, Microsoft 365 applications such as SharePoint, Teams, Excel, Word, PowerPoint and the ability to learn new systems/packages/processes quickly and effectively;
- The ability to maintain confidentiality and handle sensitive matters discreetly is an essential component of this role, as is the ability to exercise good judgement, take initiative and solve problems, as required.
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