Contact Centre Technical Services Expert

Cloud Contact Centre ExpertWe are seeking an experienced Cloud Contact Centre Expert to join our operations team on a permanent basis. This role will be responsible for providing technical support for cloud-based contact centre solutions.About the Role:This is an exciting opportunity to contribute to the success of our client's contact centre operations. If...

Join Our Expert Contact Centre Engineering TeamWe are seeking a skilled Junior Engineer to join our consulting team. As a key member of the contact centre engineering team, you will be responsible for leading and executing projects related to contact centre technology.Experience with NICE CXone Studio scripting is essential for this role. You should have a...

Job Title: D365 Contact Centre ExpertWe are seeking a highly skilled and experienced D365 Contact Centre Expert to lead the development and implementation of Microsoft Dynamics 365 (D365) solutions.

Contact Centre ExpertiseDeliver exceptional service to a large enterprise customer, managing key technologies such as CISCO UCCE, NICE MPower, and Verint WFO.Maintain optimal system performance by addressing critical issues promptly.Facilitate seamless communication, share knowledge, and respond efficiently to meet customer expectations.Pursue innovative...

Contact Centre Specialist Job DescriptionAs a key member of our team, you will play a vital role in delivering exceptional service to large enterprise customers across various technologies. This includes CISCO UCCE, NICE MPower, and Verint WFO.The primary objective is to facilitate the delivery of managed services and utilise technical skills as an engineer...

It starts with YESOptus is a challenger brand committed to technology, innovation, and investment.As the Director - Contact Centre Services , you will lead our contact centre managed service operations for Enterprise and Business clients.You will represent Optus in the industry, engaging with C-level clients across Australia.Collaborating with sales and...

It starts with YESOptus is a challenger brand committed to technology, innovation, and investment.As the Director - Contact Centre Services, you will lead our contact centre managed service operations for Enterprise and Business clients. You will represent Optus in the industry, engaging with C-level clients across Australia. Collaborating with sales and...

Get AI-powered advice on this job and more exclusive features.It starts with YES Optus forges its path with new technology, innovation, and investment as a challenger brand.It starts with YES Optus forges its path with new technology, innovation, and investment as a challenger brand.OverviewAs Director - Contact Centre Services, you will lead the contact...

Senior Contact Centre Specialist PositionWe are seeking a skilled and experienced professional to fill the role of Senior Contact Centre Specialist. As part of our operations team, you will be responsible for providing technical support for Cloud Contact Centre technologies.

Job OpportunityExpand your career as a Contact Centre Specialist in Engineering. Develop and facilitate the delivery of managed services for large Enterprise Customers, utilising technical skills in contact centre technologies.Work with internal stakeholders to provide technical support, assist with incident management, and ensure customer systems run...